I ordered a virtual hosting account at webair, they charged me, then I signed up. Also they asked me to send them a credit card copy. Then they charged me again

Credit card statement:
02.03.2005 15:14:26 19.90 USD -19.90 USD WEBAIR INTERNET DEVELOP
03.03.2005 21:56:45 19.90 USD -19.90 USD WEBAIR INTERNET DEVELOP
I asked their billing about 18 hours ago and still no reply
Hosting account is not setted up also
Webair, contact me if possible: 141489922
