Ok this is going to be a little long but I am so pissed I cant think str8 right now I went to registerfly.com to transfer all my domain names They sent me all the emails but two imqueer.com and va2k.net so I re ordered them at 9.00 a piece well the 3rd time I still didnt get the emails I contacted them they said my money is non refundable which Is Ok if I was the one that screwed up. But they never sent me the emails for them two domains
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here is a little of the conversation
FLYsupport: Welcome to Registerfly.com's chat service, there is a live person responding to your service inquiries. Please wait a moment while we route you to the next available service person, depending on the volume this can take several minutes.
FLYsupport: Hello. How may I assist you?
you: great I have tried twice and both times you all take my money and I still cant get my two domain names transfered
FLYsupport: Sir, status is telling me that you did not responded to the verification e-mails.\
you: I nor did my partner recieve any EMAILS from you all
you: if I did or she did we would not be here asking questions
you: I cant keep paying for this and not get it done
you: and i not mad or pissy with you so please dont think im upset with you sir
FLYsupport: I can understand that sir.
FLYsupport: Dont call me sir, please.
you: eh? Sorry
you: GOD I have to pay another 17.98 wtf
you: is there anything you can do so I dont have to pay this for the 3rd tiem?
FLYsupport: Sir, I am sorry, the payment is non-refundable. Neither you can use that payment in registering or transfering to another domain.
you: so no refund and NOW I have to contact ICANN
you: this really blows to have to pay 3 times and you all didnt send a email to us on these 2 but all other domains we transfered went through
FLYsupport: We apologize for the inconvinience.
FLYsupport: May be you have deleted the e-mail with bulk mails.
FLYsupport: By mistake.
you: never I get over 1200 emails aday and go through each one by one
you: we have no filters or anything to stop the mails
FLYsupport: I can understand that.
FLYsupport: I really dont have any idea now, as I checked the status and its saying that you did not responded to the verification e-mail.
you: that makes alot of sence I pay for something and not go through with it so I would have to pay again
you: do you have a copy of the transfer email
FLYsupport: Sir, I do not have anything, as I am an executive.
There was more but ya get the point!
God what Am I to do? I know for a fact I nor did my partner recive any emails from them aout these two domains.
Am I N the wrong?
