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Originally Posted by AaronM
Qwest is the Devil itself. Fuck them.
Comcast has flaws and I'm pretty pissed at them right now as they could not have gone down at a worse time and I allowed my frustrations with them to compound another issue today. Not cool. 
So.....I just got off the phone with Comcast and these fuckers were "gracious" enough to offer me 3 days worth of pro-rated credit for the outages.
Not good enough fuckers.......I will call back tomorrow and work my way up the chain of command until I have a minimum of 1 month credited. |
I had been having problems too. Last Thursday, then this past Tuesday and now last night too. I called Wednesday morning (before I knew it would be down again that evening) and asked for two days credit. The woman at first didn't want to give me anything, she said I need to call when it is happening. I almost lost it laughing, because I did call and like others have said, you can't get through, it just drops the call. Then she only wanted to give me one day credit, because the other was "so far back" (5 days??) that she really didn't have a way to know if was down or not. Uh, hello, it was posted on many news websites and tech sites that Comcast had national outages last week but she couldn't remember that far back. Anyway, after a little more bitching, I got credit for two days service. I wonder how much that will be, like $3? But think if every subscriber got a $3 credit. They boast they have 8 million subscribers, so that would be a $24 million refund. I'd love to see that happen.
So, anyone wanna guess if it will be down again tonight?
