GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Paycom

PhounTho · 05-16-2005, 01:00 PM

Sorry for the non sequitir post, but while we're discussing Paycom, let me relate a recent incident. (Recent = last week).

They sent $2000 in sales that was supposed to go to my merchant account, to a different merchant account, a total stranger, another webmaster. Can you imagine how furious I was when Paycom told me: "We sent $2000 to another webmaster, sorry, here's his number, you should call him and get him to cut you a check.". What the fuck! Sweet customer service.

I did end up speaking to this other webmaster who incidentally called me first. Cool guy. He said that this type of thing has happened to him THREE times in the last year. Again, what the fuck!

Paycom finally decided it would be in their best interest to wire me the money. But guess what, not only did they take out their standard $0.85 per transaction management fee, but they took out something else that I can't calculate. Whatever that something else is sure as hell doesn't match up with what I pay in merchant fees, which is $0.45/per and 4%.

What a kick in the face. What are they thinking: =>"Sorry to fucking lose your cash and be so unprofessional, to make up for it, we're still going to take our fees plus some amount for doing a poor fucking service for you. Oh yeah, and when you email us to try and figure out the fees we took, we're not going to email you back. That's what we do. Have a nice day."

I'm sure hundreds of you have never had any problem with Paycom. Good for you. I just thought I'd add my two cents.

Apologies for this being no help to thread starter.

05-16-2005, 01:00 PM
PhounTho Confirmed User Join Date: Jul 2004 Posts: 157	What's the deal with Paycom? Sorry for the non sequitir post, but while we're discussing Paycom, let me relate a recent incident. (Recent = last week). They sent $2000 in sales that was supposed to go to my merchant account, to a different merchant account, a total stranger, another webmaster. Can you imagine how furious I was when Paycom told me: "We sent $2000 to another webmaster, sorry, here's his number, you should call him and get him to cut you a check.". What the fuck! Sweet customer service. I did end up speaking to this other webmaster who incidentally called me first. Cool guy. He said that this type of thing has happened to him THREE times in the last year. Again, what the fuck! Paycom finally decided it would be in their best interest to wire me the money. But guess what, not only did they take out their standard $0.85 per transaction management fee, but they took out something else that I can't calculate. Whatever that something else is sure as hell doesn't match up with what I pay in merchant fees, which is $0.45/per and 4%. What a kick in the face. What are they thinking: =>"Sorry to fucking lose your cash and be so unprofessional, to make up for it, we're still going to take our fees plus some amount for doing a poor fucking service for you. Oh yeah, and when you email us to try and figure out the fees we took, we're not going to email you back. That's what we do. Have a nice day." I'm sure hundreds of you have never had any problem with Paycom. Good for you. I just thought I'd add my two cents. Apologies for this being no help to thread starter.