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Originally Posted by jungar
No way...they are a great company, offering great products and support. These things happen. C'est la vie.
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I agree. But I just want to hear what the board as a whole thinks. I mean, the reality is....Part of debugging IS releasing the product. Granted usually this has to do with compatibility issues...and this was a flat out misfire....
But still...i hear good things about them so it seems this wouldnt be more than just a bump in the road.
The only thing that surprised me is. If i understand correctly...they are telling their customers about it but not willing to make the fix for them? If this were my product and i'd have the level of success that they have had i'd have my tech team in there system's right away to get things straightened out.
Maybe i misunderstood that statement though?