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oh I see so if I email paycounter they will get a new server and install a new script?..#
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Actually YES. It let's us know when our customers needs are not being met. The feedback we get via email is invaluable.
Additionally, if you email us and include information about your account we can determine which servers your info is on. We've got quite a few servers to keep track of and an email will help us resolve the problem quickly. Please email support and let them know what your webmaster ID is. We have a few new database servers coming online and your email will make sure that your account is one that gets moved to a much faster server.
-KC