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Old 06-19-2002, 04:59 PM  
Kat - Fast
Confirmed User
 
Join Date: Feb 2001
Location: The bushes behind your house
Posts: 2,303
Quote:
Originally posted by KC


Actually YES. It let's us know when our customers needs are not being met. The feedback we get via email is invaluable.

Additionally, if you email us and include information about your account we can determine which servers your info is on. We've got quite a few servers to keep track of and an email will help us resolve the problem quickly. Please email support and let them know what your webmaster ID is. We have a few new database servers coming online and your email will make sure that your account is one that gets moved to a much faster server.

-KC
How come my enquiry from about a week (easily) ago still hasn't been replied to? id 4421
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