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Old 06-20-2002, 09:26 AM  
Allison
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Join Date: Jul 2001
Location: http://www.topbucks.com
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Seems this thread is turning into more of an APIC bashing, but I just wanted to quickly respond to a few people who posted earlier and seemed to not see my remark about TopBuck's policy or not understand.

TopBucks policy is to respond to APIC's complaint by <b>temporarily deactivating</b> the webmaster's account (not terminating) and contacting the webmaster with the option to either provide license info or to remove the pictures. We work with the webmaster to get the issue resolved and then reactivate the account with <b>ABSOLUTELY NO LOSS OF SALES/CLICK DATA</b> for the webmaster. The temporary deactivation allows us to still track data, but prevents the webmaster from logging into their account so they realize that something is wrong and should contact us (if they didn't already see the email)

By taking this action it is much more likely that the webmaster will respond and work with us on fixing the problem. Kristin's original email was unclear about our policy and we do admit that and will make sure our policy is completely clear in the future.

Thanks,

~Alli
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Last edited by Allison; 06-20-2002 at 09:34 AM..
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