Hi guys. The much anticipated response from Python...
First and foremost, Chrism, I'm aware of your situation and want to address the issue.
Ted, email me your address and I'll send you anything we owe you.
Brad, Thanks for your 2 cents.
As we all know, reputation is everything in ths industry, and for good reason; we've had our fair share of dishonest businesses come AND GO and we all do our best to warn each other away from getting burned by bad deals. As a result, I'd be surprised if Chrism didn't make his bad experience public.
Python's been doing good, honest business in this industry since 1995 and has managed to maintain a very good reputation during that time. If we were in the habit of "screwing" webmasters, or simply making bad deals on a regular basis, we would not still be in business.
In Chrism's case, he's absolutley right to be pissed. He didn't directly lose any money on the deal, but we did not deliver what was agreed upon. This was a mess that has been addressed and prevented for the future. As I mentioned earlier, we can't stay in business if we make deals that don't work out.
Chrism, my apologies on behalf of the company. Thank you for teaching us a thing or two.
If any one else ever has an issue (such as a missing MP3 player!) don't hesitate to email me:
[email protected].