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sometimes techs are out, I know it sucks, we run a few facilitiues and we are mostly johnny on the spot, but it has happened. We have an awesome network, but rather than say we are the greatest, I will say, we are human and have failed some. On the bright side, every box in our colo gets a web based power rebooter so before you call thech, just reboot it from home by yourself. signing off
your friendly CTO
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