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My question is why haven't you brought your matter to the attention of the Epic guys ?
As a program owner I'd hope that if there was any concern of discrepancy with a partner of ours they'd come to us and help us work it out. I know we, and I'm sure Epic, spend a lot of resources trying to make support available to partners. So shoot 'em an email or IM I'm sure u guys can work it out.
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