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Originally Posted by Sarah - GTS
As a gallery submitter the days of making money from free listings are dwindling.
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As a customer of submitpasses and someone who has made galleries frequently, I can say you're way off with that one. Some of the passes from these big sites are worth it, others... well, there's a reason they're selling spots instead of just filling them with nice FHG's or paying someone in the Phillipines $10 to make a custom gallery for them.
I will say that SP has offered me excellent customer support the few times I've had to contact them.