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ModelPerfect · 09-25-2005, 08:24 PM

Just gotta say thanks again to the whole staff at Webair...

I just got back from my travels and faced a major dilemma. My server was located in Port Arthur, TX directly in line of the hurricane, which was scheduled to hit early AM Sat. My term with them was up anyway and I had previously experienced numberous problems with them, so I knew this was the best time to move, not to mention necessary. I had less than a day to set up a new dedicated server, so I contacted Mike from Webair and he totally hooked me up.

I submitted payment around 3:30PM on Fri and they were working on it within the hour to try and transfer my content before my old server went down. Unfortunately, the storm's effects came quicker than expected and my old server went down at 6PM, so the transfer was impossible. Still, by Sat morning, my new server was up, 35 domains set up, the primary domains pointed and I had complete access to the machine. I'm mailing them a hard drive tomorrow, which they volunteered to install in the machine as a slave for free, so I can transfer all the content (my upload connection sucks, so it would have been impossible to upload 60GB of content from my computer).

I was truly amazed at how well it was handled and how much support I received. I couldn't be more impressed with them. So thanks Mike, Gerard, Patryk, Bob and the rest of the guys at Webair! You guys rock!

As for my previous host: Good luck and I wish you guys the best in recovering from the hurricane.

09-25-2005, 08:24 PM
ModelPerfect Confirmed User Join Date: Nov 2003 Location: USA Posts: 2,862	Huge props to Webair...Thanks, guys! Just gotta say thanks again to the whole staff at Webair... I just got back from my travels and faced a major dilemma. My server was located in Port Arthur, TX directly in line of the hurricane, which was scheduled to hit early AM Sat. My term with them was up anyway and I had previously experienced numberous problems with them, so I knew this was the best time to move, not to mention necessary. I had less than a day to set up a new dedicated server, so I contacted Mike from Webair and he totally hooked me up. I submitted payment around 3:30PM on Fri and they were working on it within the hour to try and transfer my content before my old server went down. Unfortunately, the storm's effects came quicker than expected and my old server went down at 6PM, so the transfer was impossible. Still, by Sat morning, my new server was up, 35 domains set up, the primary domains pointed and I had complete access to the machine. I'm mailing them a hard drive tomorrow, which they volunteered to install in the machine as a slave for free, so I can transfer all the content (my upload connection sucks, so it would have been impossible to upload 60GB of content from my computer). I was truly amazed at how well it was handled and how much support I received. I couldn't be more impressed with them. So thanks Mike, Gerard, Patryk, Bob and the rest of the guys at Webair! You guys rock! As for my previous host: Good luck and I wish you guys the best in recovering from the hurricane. __________________ Logan modelperfect [at] gmail.com http://www.modelperfect.com (Proudly hosted at www.webair.com )