After an exchange of EIGHT emails between myself and Mitch Siegel at iBill, this morning I received this email:
------------------------------
Hello,
You have reached a mailbox that is no longer in use. If you are an iBill client and would like to speak with someone regarding you account, please use one of the below methods or visit our website at www.ibill.com for more information concerning the company.
Sales
Within US 954-363-4400
Toll Free 888-237-1764
Email [email protected]
Client Services
Within US 954-363-4949
Toll Free 800-764-4266
Email [email protected]
Main Office
Within US 954-363-4400
Toll Free 888-237-1764
Regards,
Internet Billing Company
------------------------------
".....
regarding you account" (real professional business correspondence there, Mitch)
For a failing company that is trying desperately to project a positive image to the industry - this is definitely not the way to go about it. They bait us in to wasting our time contacting them with the hopes of eventually getting our revenues from them...only to pull stunts like the one above.
There you have it folks. The current state of iBill in a nutshell.
As if we all needed a reminder, huh?
SilentKnight
www.kastlearchives.com
www.fetishopolis.com
www.chamberofchains.com