Originally Posted by BoyAlley

Greetings All:

Oooooook so I've heard my fair share of Epassporte horror stories in the past, but never actually experienced any problems, until now.

What was I trying to do? Simply add $215 to my account via my credit card. Doesn't sound too scary now does it?

Unfortunately, Bank of America thought it sounded scary to them and put a fraud protection hold and the transaction was denied. No problem, I call them up and some friendly British woman takes care of it. I'm free to use my card with them she says.

So, I go back in and add $215.

The next thing I know, my credit card is charged $215 a total of 8 times by Epassporte. SEXY!

What does my Epassporte account show? A balance of $161. Where does this number come from you may ask? No one knows......

I called up their customer support the first time and was on hold for almost 45 minutes while listening to music that was even more gay than I am.

Hang up, call again, and get some guy that sounds like he's high on pot who tells me NO my card was only charged 1 time for $215, and the weird balance was because of some fees that I was never actually billed for but were automagically withdrawn for my convenience.

Apparently Bank of America or Epassporte is fucked up. Wonder which one?

Where is my other $1,500 some odd dollars? Epassporte claims they have no idea, and Bank of America basically said, you guessed it, Epassporte must be high on pot because they submitted authorization requests a total of 8 times.....

Sooooooo I get to talk to some supervisor at Bank of America tomorrow at 10am where I get to tell them that basically they're right, Epassporte may actually all be high on pot.

Hopefully my missing money will turn up. If not, I have a money manager account at Bank of America and they're usually pretty good at taking care of things for me in a fast manner.

Never Ever EVER EEEEEEVER again would I let Epassporte even smell the virtual ink from my credit card numbers. I don't trust them one bit.....

Their company is run like a bunch of 6 year olds playing "banker" with a fisher & price cash register.