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Originally Posted by wyldblyss
I have only had a few minor problems with epassporte. Each time I called them on the phone, I explained the situation, they put me on hold for 3 or 4 minutes and came back to tell me everything has been fixed and could they assist me with anything else.
Maybe I am just lucky but ever person I have had there has been friendly, helpful and knowledgeable and had the error corrected immediately.
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I can say the same. However, the simple fact that OTHERS get treated like shit, when dealing with epassporte, cannot be ignored even if you're a currently satisfied customer of theirs. I'd hate to end up on the other side of the fence and get stuck banging my head against the wall like the ones posting about their ep problems on here. So I wanna see them treat EVERYONE well, not just me and you. THAT would help me sleep better at night.