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Originally Posted by leggs
The Ugly:
Getting to a person on the phone with authority. Had I not gone after Epassporte so ruthlessly, I'm not certain we would have ever gotten this matter taken care of.
So I guess that means if you want something done. You are going to have to make a little bit of noise.
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Unfortunately, judging by recent events, this seems to be becoming an operational rule, when epassporte is concerned.
