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Originally Posted by DamageX
Unfortunately, judging by recent events, this seems to be becoming an operational rule, when epassporte is concerned.  |
Well when we located our company to Europe our first several months were HELL! I don't think there was anyone we didn't piss off. Customer service was rotton.
Sure there was clients I wanted to disappear. Kind of like "Yea ok, it's not working for you. Here is your money back now fuck off."
But you know, I now see it from my husband's perspective. Growing pains and problems are going to happen from time to time in a busines.
"Be thankful you have people that Push the issue." (Direct quote from him) Because these people show you were you are making mistakes and give you a chance to fix them.
Now I'm sure that Epassporte has learned something from this and it won't happen again to a person in a similar situation. Or if it does, there is now someone there that knows how to fix the problem.