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Old 01-16-2006, 01:28 PM  
TMM_John
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Join Date: May 2004
Posts: 6,658
Quote:
Originally Posted by Gerco
Ya, would have been nice if you guys would have been like this when we tried to have NATS installed and running. What was it? 4-5 months and thousands spend and we never got the system working and it was for only one site? Sure you gave us back about half the cash we spent but that doesn't mean squat. Was a big waste of time. Even when we could get support to come and look at something they would fix it and never explain or tell us what the problem was, acted like we where bothing them. Sorry our program was small but if this is how your treating the little guys then I would n't want to do bussiness with you.


I know I have kept my mouth shut over this for a long time, but seeing you here touting how great you are while running down someone else really gets me. Let me tell you something. I own a product from Mansion, MAS. I have had it running for years with NO issues. The support has been nothing less than outstanding and they have even custom scripted the members area of the site and it worked the FIRST time.

I have ALL Icq logs, emails etc on this and you know I'm not making anything up here for false drama. In fact, we had such bad experiance trying to get you product installed that we have NOT moved fourth with ANY cascanding billing system. No one asked me to post here and this is all I have to say about it.
Yes, we refunded you when we probably shouldn't have.

You can't run a program by doing something half assed then waiting 3 weeks and doing nothing and complaining. Then being retaught, helped again, then doing nothing and waiting 3 weeks and complaining again. And again and agan. This wasn't my own expereince but also the same exact thing Gonzo told me (he was working with you on that project). We did refund you quite a lot of the money we paid you even tho we felt we shoudln't as everytime you asked we attempted to help you. Believe it or not it takes a bit of effort on your end to get things done also.

Last edited by TMM_John; 01-16-2006 at 01:30 PM..
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