I've read this thread, and also read some comments about lack of support with nats
I'm probably one of the smallest programs with nats, and i have never had to wait more then 4 hours for a support ticket to get replied to.... They also explained to me exactly what the problem was and why it happened..
also, in the beginning when i first started out, I hit up john and was talking to him about nats as a possible solution for me since paycom was extremely lacking with stats, and he cut 1000 dollars off of my price... he wasn't even running any sort of promotion at that time, but he helped me out anyways cause he knew i was just starting out
and something like that is not forgotten, and why i'll be a loyal customer forever
