GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Busted... Caught a liar today and stopped a chargeback

Cal · 10-11-2002, 11:10 PM

Not sure about CIBC's policies, but in the US every time we do attempt to dispute we get a 'require signed receipt of product' which obviously is impossible with online charges. That is the way that VISA (or whatever banks we always seem to be dealing with) have pigeonholed merchants. We have no signed receipts because we have no tangible products. Server logs, login requests, even chat logs (or phonecalls) WITH the customers on their ISPs are disregarded by EVERY bank we have had to deal with. That includes international, got nailed by 20+ charges from a person in the UK all at once, no chance for recourse. Maybe Canada is easier, God bless you, but we have never had a single chargeback reversed by a bank. And you're going back years now, processing all card types.

C.

10-11-2002, 11:10 PM
Cal Registered User Join Date: Mar 2001 Location: Orange County, CA Posts: 72	Not sure about CIBC's policies, but in the US every time we do attempt to dispute we get a 'require signed receipt of product' which obviously is impossible with online charges. That is the way that VISA (or whatever banks we always seem to be dealing with) have pigeonholed merchants. We have no signed receipts because we have no tangible products. Server logs, login requests, even chat logs (or phonecalls) WITH the customers on their ISPs are disregarded by EVERY bank we have had to deal with. That includes international, got nailed by 20+ charges from a person in the UK all at once, no chance for recourse. Maybe Canada is easier, God bless you, but we have never had a single chargeback reversed by a bank. And you're going back years now, processing all card types. C.