Gighost is excellent for the first 30 days. They even respond to (some) support issues then.
After 30 days, there is no support and 1-2 hrs downtime every other day. They don't respond to support requests (I have tickets that have been open more than 2 weeks), they don't respond to their "SOS" service (which supposedly pages tech personnel).
They also don't respond to emails.
Other than that, I'd say they're excellent
