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Old 12-23-2010, 10:16 PM   #1
shermo
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Bang & Olufsen Owners around?

I have a Bang & Olufsen Beo4 with the Beosystem 1. I just had a weird issue come up where the damn TV won't turn on. The TV is wall mounted and nowhere in the manual does it mention buttons on the actual TV to use in case of remote failure.

I have changed the batteries, etc...Nothing seems to turn this thing on, and I won't be able to get a tech over until after the holiday. Does anybody here have experience with B&O TVs? If so, any advise would be appreciated.

Thanks!

P.S. I have checked Google, and the same question has been asked a few times, but answers are never given.
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Old 12-24-2010, 02:27 AM   #2
Lester Burnham
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Note to self - Don't buy a Bang & Olufsen system.
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Old 12-24-2010, 04:06 PM   #3
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Note to self - Don't buy a Bang & Olufsen system.
LOL!!!

Bump for the day crowd.
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Old 12-24-2010, 05:58 PM   #4
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They act as if their tech holds nuclear secrets, so don't hope in getting that shit fixed. Hardly any info about them out there, and almost everything they do is pass protected or whatnot. I'd think they have 24/7 support in that case, considering the price tag, and security they put into their tech.

Really, just get a sony next time :P
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Old 12-24-2010, 06:02 PM   #5
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Isn't B & O just Phillips now?
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Old 12-24-2010, 08:21 PM   #6
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Wow who buys bang & olufsen TVs!
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Old 12-24-2010, 08:44 PM   #7
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They act as if their tech holds nuclear secrets, so don't hope in getting that shit fixed. Hardly any info about them out there, and almost everything they do is pass protected or whatnot. I'd think they have 24/7 support in that case, considering the price tag, and security they put into their tech.

Really, just get a sony next time :P
I attempted to call the local store and guess what. Out of service. Still no power to the TV and I am thinking I am SOL until next Monday at the earliest.

It just boggles my mind that there is no power button on the actual unit. Poor planning on their end.
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Old 12-24-2010, 08:46 PM   #8
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Isn't B & O just Phillips now?
B&O concluded a strategic alliance with Philip NV in which Philips injected some equity capital into B&O. Philips paid a 35% premium over market price for B&O because it expected to achieve some synergies for both parties.

Not the same parts bin.
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Old 12-24-2010, 09:17 PM   #9
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It just boggles my mind that there is no power button on the actual unit. Poor planning on their end.
Its all actually pretty well planned. They're pretty high end in everything, so whatever you see, is done on purpose and for their security.
Boggles my mind they don't have a 24/7 tech service around however, since you can't get that shit fixed as easy as "normal" tv's.
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Old 12-24-2010, 09:43 PM   #10
shermo
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Its all actually pretty well planned. They're pretty high end in everything, so whatever you see, is done on purpose and for their security.
Boggles my mind they don't have a 24/7 tech service around however, since you can't get that shit fixed as easy as "normal" tv's.
You're right. I'm just a bit upset with their support. The store that was once in Las Vegas has vanished, and like you said: 24 hour support is non-existent.

Here's to hoping for an email response and some tech assistance before the Sunday football games!
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Old 12-24-2010, 10:17 PM   #11
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Try posting on the AVS forums. One of the best Stereo-TV forums online and heavily trafficked:

http://www.avsforum.com/avs-vb/
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Old 12-25-2010, 01:09 AM   #12
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i had that ones
then on the side of the remote i found a switch that said, TV - DVD. seems I had the switch on the wrong position. I switched to TV and suddenly all was like it should be
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Old 12-25-2010, 08:41 PM   #13
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Thanks Lester!

Tjeezers... Nothing on the side. Does your remote look like this?
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Old 12-26-2010, 02:44 AM   #14
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i have that remote, never had that problem
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