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Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact us. |
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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
02-26-2011, 08:28 PM
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#1 |
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Confirmed User
Join Date: Feb 2002
Location: Las Vegas
Posts: 6,504
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Intuitive help desk / ticket system application?
Preferably something open source, but I'll pay for something if it's good.
I've used Kayako before, it was ok. I'm looking at some other open source options like OTRS.org... This will be used for standard website support (technical, general, billing, etc). Any suggestions? |
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02-26-2011, 08:39 PM
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#2 |
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Confirmed User
Join Date: Dec 2005
Posts: 363
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Its not open source, but we use LiveHelpNow. I have tried Kayako before and others and really prefer LHN.. it's around 20$/month for the chat and ticket system.
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02-26-2011, 08:40 PM
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#3 |
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So Fucking Banned
Industry Role:
Join Date: Dec 2010
Posts: 1,176
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02-26-2011, 09:10 PM
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#4 | |
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Confirmed User
Join Date: Feb 2002
Location: Las Vegas
Posts: 6,504
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Quote:
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02-26-2011, 09:20 PM
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#5 |
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...
Industry Role:
Join Date: Apr 2003
Posts: 2,280
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Yups zendesk.com is the best, it's what twitter, groupon, etc. use.
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02-26-2011, 11:19 PM
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#6 |
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Confirmed User
Join Date: Apr 2002
Location: /root/
Posts: 4,997
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