need help with shopping cart error - GoFuckYourself.com

SwirlsGirl · 03-06-2011, 04:05 PM

Greetings friends, been going round and round for days trying to fix a "cannot connect to authorize.net check curl and server settings" error. I have been on support forums, on the telephone, back and forth with hosting, for 4 days and cannot get this error resolved.

If anyone has knowledge of creloaded shopping cart, and/or payment gateway integration experience please hit me up, with a reasonable quote to fix this for me!

thanks in advance for some help

TripleXPrint · 03-06-2011, 04:09 PM

Which version of CRE are you using? 6.2? 6.4? B2C or B2B? I've worked with OSC and CRE for a couple years and can help you out. I just need to establish which version you're using. I would assume it's not the PCI compliant version (6.4 B2B), otherwise you'd have a lot more questions than just a CURL path error message.

Did you install the Authorize.net module yourself or was it already preloaded in the install?

TripleXPrint · 03-06-2011, 04:12 PM

Also, CRE is so 2005. Have you checked out Opencart yet? If not, do yourself a favor and check it out. Far superior to CRE, better modules, and the code is SOOOOO much cleaner. Fixing code in CRE is like walking into an orgy of blind people and trying to figure out who did what, when they did it, and why the fuck they did it that way. For instance, who in the fuck defines variables as: a, aa, aaa, aaaa, aaaab, aaaabb....?????

CRE also taxes the shit out of your server since there's so much shit you'll never use running on your server.

directfiesta · 03-06-2011, 04:15 PM

Could be a port issue ( in and out ) ... Do you use a firewall? If so, try it once desactivated , then check logs to see what the error is actually .

TripleXPrint · 03-06-2011, 04:18 PM

Quote:

Originally Posted by directfiesta

Could be a port issue ( in and out ) ... Do you use a firewall? If so, try it once desactivated , then check logs to see what the error is actually .

A firewall has nothing to do with the Authorize.net API or the CURL directory.

Edit: At least it doesn't in CRE.

SwirlsGirl · 03-06-2011, 04:48 PM

Quote:

Originally Posted by TripleXPrint

Which version of CRE are you using? 6.2? 6.4? B2C or B2B? I've worked with OSC and CRE for a couple years and can help you out. I just need to establish which version you're using. I would assume it's not the PCI compliant version (6.4 B2B), otherwise you'd have a lot more questions than just a CURL path error message.

Did you install the Authorize.net module yourself or was it already preloaded in the install?

Hi TripleXPrint, many thanks for the prompt response! Yes I am working with the 6.4"public" version

A few years ago I started with the Fully Loaded B2B version and after spending hundreds for the software and install and config, it never functioned very well without all kinds of bugs and quirks!

So my liscense ranout and I decided to start with the "free" version a few months back and was having some success with the free version, but was using a different payment gateway.

A few days ago decided to switch payment gateway to authorize.net and ever since I installed the module along with ssl cert it has not been able to connect with the new gateway!

Whats is ironic, is you call the 800 number, they say your software is non supported, you must go to supporet forums. Wen to support forums days ago and posted just like I did here, and not one support response yet.

Been going back and forth with hosting and they seem to be scratching their heads about as well since the module is installed, gateway data entered properly, snd all we can get upon checkout is a "cannot connect to authorize.net check curl and server settings"

I would be willing to try/test out another cart but in the interest of time and headache I would rather get this one to work since I have a product database, along with customer database already set up and running.

TripleXPrint · 03-06-2011, 05:07 PM

So you're running the PCI compliant version. I'm not much help in that department...sorry.

CRE managed to take open source software and tunnel you into using THEIR services for additional money. I worked with their new PCI version for about a month until I just said fuck it. They make it nearly impossible to not use their services for one thing or another.

Sorry about your luck and I wish I could help. You could maybe uninstall the authorize.net module you found and look for another version (make sure it's compatible with v6.4). You may have inadvertently installed a non-compatible version.

I wish I could help more but I dropped that poop bag after they went PCI compliant and tried to turn OSCommerce into the next Amazon.com software bundle.

directfiesta · 03-06-2011, 06:21 PM

Quote:

Originally Posted by TripleXPrint

A firewall has nothing to do with the Authorize.net API or the CURL directory.

Edit: At least it doesn't in CRE.

Could very well be .. I do not use CRE or OCS ...

With WHMCS and PSI gate, it does ... a special port needs to be opened .
Same with CS-cart ( which I think is the best low cost cart ) and X-cart ( poor support ) .

directfiesta · 03-06-2011, 06:27 PM

.. or maybe cURL is not built with SSL support ion the server ...

How about a phpinfo result for the curl section ...

directfiesta · 03-06-2011, 06:29 PM

.. or finally :

look for authorizenet_direct.php and comment out these lines with // or # so that the lines look like so:

//curl_setopt ($ch, CURLOPT_PROXYTYPE, CURLPROXY_HTTP);
//curl_setopt ($ch, CURLOPT_PROXY,?http://proxy.shr.secureserver.net:3128″);

SwirlsGirl · 03-06-2011, 06:37 PM

Quote:

Originally Posted by TripleXPrint

So you're running the PCI compliant version. I'm not much help in that department...sorry.

CRE managed to take open source software and tunnel you into using THEIR services for additional money. I worked with their new PCI version for about a month until I just said fuck it. They make it nearly impossible to not use their services for one thing or another.

Sorry about your luck and I wish I could help. You could maybe uninstall the authorize.net module you found and look for another version (make sure it's compatible with v6.4). You may have inadvertently installed a non-compatible version.

I wish I could help more but I dropped that poop bag after they went PCI compliant and tried to turn OSCommerce into the next Amazon.com software bundle.

Yes I have come to exact same conclusion about Cre Loaded more money, trouble and headache than it is actually worth.

I think it is akin to antivirus software, if you don't spend money on top of money they "cre loaded" actually ensure your shopping cart is bug loaded and will not help you one drop without you pulling out your credit card.

Customer support has been horrific, and sales team has been hyper arrogant...not sure how they still stay in business!

SwirlsGirl · 03-06-2011, 08:38 PM

Quote:

Originally Posted by directfiesta

.. or finally :

look for authorizenet_direct.php and comment out these lines with // or # so that the lines look like so:

//curl_setopt ($ch, CURLOPT_PROXYTYPE, CURLPROXY_HTTP);
//curl_setopt ($ch, CURLOPT_PROXY,?http://proxy.shr.secureserver.net:3128″);

Hi Direct Fiesta...You Totally freaking ROCK!!!! I just tried your solution and it worked like a charm! Error is gone, all systems are go!!!!! Many Many thanks to you! Let me know if I can ever be of any help

directfiesta · 03-07-2011, 07:07 AM

Quote:

Originally Posted by SwirlsGirl

Hi Direct Fiesta...You Totally freaking ROCK!!!! I just tried your solution and it worked like a charm! Error is gone, all systems are go!!!!! Many Many thanks to you! Let me know if I can ever be of any help

Welcome .

03-06-2011, 04:05 PM	#1
SwirlsGirl So Fucking Banned Join Date: Feb 2006 Location: between east coast and vegas Posts: 2,067	need help with shopping cart error Greetings friends, been going round and round for days trying to fix a "cannot connect to authorize.net check curl and server settings" error. I have been on support forums, on the telephone, back and forth with hosting, for 4 days and cannot get this error resolved. If anyone has knowledge of creloaded shopping cart, and/or payment gateway integration experience please hit me up, with a reasonable quote to fix this for me! thanks in advance for some help

03-06-2011, 04:09 PM	#2
TripleXPrint Confirmed User Join Date: Apr 2007 Posts: 983	Which version of CRE are you using? 6.2? 6.4? B2C or B2B? I've worked with OSC and CRE for a couple years and can help you out. I just need to establish which version you're using. I would assume it's not the PCI compliant version (6.4 B2B), otherwise you'd have a lot more questions than just a CURL path error message. Did you install the Authorize.net module yourself or was it already preloaded in the install? __________________ Skype: Triplexprint

03-06-2011, 04:12 PM	#3
TripleXPrint Confirmed User Join Date: Apr 2007 Posts: 983	Also, CRE is so 2005. Have you checked out Opencart yet? If not, do yourself a favor and check it out. Far superior to CRE, better modules, and the code is SOOOOO much cleaner. Fixing code in CRE is like walking into an orgy of blind people and trying to figure out who did what, when they did it, and why the fuck they did it that way. For instance, who in the fuck defines variables as: a, aa, aaa, aaaa, aaaab, aaaabb....????? CRE also taxes the shit out of your server since there's so much shit you'll never use running on your server. __________________ Skype: Triplexprint

03-06-2011, 04:15 PM	#4
directfiesta Too lazy to set a custom title Industry Role: Join Date: Oct 2002 Location: Punta Cana, DR Posts: 29,584	Could be a port issue ( in and out ) ... Do you use a firewall? If so, try it once desactivated , then check logs to see what the error is actually . __________________ I know that Asspimple is stoopid ... As he says, it is a FACT ! But I can't figure out how he can breathe or type , at the same time ....

03-06-2011, 05:07 PM	#7
TripleXPrint Confirmed User Join Date: Apr 2007 Posts: 983	So you're running the PCI compliant version. I'm not much help in that department...sorry. CRE managed to take open source software and tunnel you into using THEIR services for additional money. I worked with their new PCI version for about a month until I just said fuck it. They make it nearly impossible to not use their services for one thing or another. Sorry about your luck and I wish I could help. You could maybe uninstall the authorize.net module you found and look for another version (make sure it's compatible with v6.4). You may have inadvertently installed a non-compatible version. I wish I could help more but I dropped that poop bag after they went PCI compliant and tried to turn OSCommerce into the next Amazon.com software bundle. __________________ Skype: Triplexprint

03-06-2011, 06:27 PM	#9
directfiesta Too lazy to set a custom title Industry Role: Join Date: Oct 2002 Location: Punta Cana, DR Posts: 29,584	.. or maybe cURL is not built with SSL support ion the server ... How about a phpinfo result for the curl section ... __________________ I know that Asspimple is stoopid ... As he says, it is a FACT ! But I can't figure out how he can breathe or type , at the same time ....

03-06-2011, 06:29 PM	#10
directfiesta Too lazy to set a custom title Industry Role: Join Date: Oct 2002 Location: Punta Cana, DR Posts: 29,584	.. or finally : look for authorizenet_direct.php and comment out these lines with // or # so that the lines look like so: //curl_setopt ($ch, CURLOPT_PROXYTYPE, CURLPROXY_HTTP); //curl_setopt ($ch, CURLOPT_PROXY,?http://proxy.shr.secureserver.net:3128″); __________________ I know that Asspimple is stoopid ... As he says, it is a FACT ! But I can't figure out how he can breathe or type , at the same time ....