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Old 03-18-2012, 07:12 AM   #1
HandballJim
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Help - System Check Virus

My wife's laptop has the System-Check Virus, and I cannot get anywhere even in safe mode, anyone have a solution. Thanks
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Old 03-18-2012, 07:15 AM   #2
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What do you mean by "I cannot get anywhere even in safe mode"?

You've tried Malwarebytes from safemode and it won't clean it?
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Old 03-18-2012, 07:18 AM   #3
HandballJim
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I can't get to any programs it seems?
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Old 03-18-2012, 07:19 AM   #4
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Originally Posted by HandballJim View Post
I can't get to any programs it seems?
Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!
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Old 03-18-2012, 07:26 AM   #5
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Quote:
Originally Posted by WarChild View Post
Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!
thanks, looks like I have a lot of work to do
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Old 03-18-2012, 07:32 AM   #6
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thanks, looks like I have a lot of work to do
It shouldn't be too bad. It just looks like a lot of steps.
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Old 03-18-2012, 07:46 AM   #7
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Your wife was on some bad sites.. I'd be more worried about what she's up to than that computer problem.
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Old 03-18-2012, 08:38 AM   #8
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Your wife was on some bad sites.. I'd be more worried about what she's up to than that computer problem.
Well she primarily goes to Japanese websites and knows zero about computers besides the internet. Last night she said she went to a Japanese blog (blogs are huge in Japan, popular people all have blogs about their lives and people follow them daily) and noticed the problem starting.

Then when she turned the computer on in the morning the virus went nuts.

At the moment scanning the computer with Malwarebytes in safe mode, will update if "WarChild's" instructional link works.
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Old 03-18-2012, 08:44 AM   #9
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Run this: http://www.bleepingcomputer.com/down...ti-virus/rkill

Then run malwarebytes

You're welcome
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Old 03-18-2012, 09:23 AM   #10
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okay I went through all the steps, but the desktop has a black screen with no icons except for the malwarebytes shortcut???

Any ideas, it seems the virus pop ups have stopped.
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Old 03-18-2012, 10:21 AM   #11
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Originally Posted by WarChild View Post
Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!
Quote:
Originally Posted by Harmon View Post
Run this: http://www.bleepingcomputer.com/down...ti-virus/rkill

Then run malwarebytes

You're welcome
Thanks a million guys to get me on the right track

These seem to be the best links for removal...

http://www.malwareexperts.com/how-to...m-check-virus/

http://www.bleepingcomputer.com/viru...e-system-check

http://www.bleepingcomputer.com/down...i-virus/unhide

http://www.bleepingcomputer.com/forums/topic405109.html

Once you get the malware removed in some cases like mine I also had to run unhide.exe, since this virus also hidden all my folders and desktop icons.

Hopefully things are back to normal again, and will make a new copy to restore for future problems.
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Old 03-18-2012, 10:45 AM   #12
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Glad to hear you got it cleaned up!
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Old 03-18-2012, 12:31 PM   #13
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I can help you about that, but one warning for AVIRA users, i got this problem on two PCs of my friends, after uninstaling their previous AV's and installing AVIRA after it, i got problem called SERIAL NUMBER VERIFICATION WELCOME SCREEN after computer restart, where you can't go in, entering serial number does not work, it's very very hard to fix it... So maybe someone will find this helpful...
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