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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 07-31-2012, 06:31 PM   #1
suesheboy
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Another Webair Success Story

Newest ISP to now block my email is now AT&T.

OK. I have been lazy and with multiple accounts it was just too easy to just leave everything at Webair, same for all of my clients - after all my uptime was great and once an account was set up right, I almost never had a problem in about a decade.

Webair, fix your shit. Ban any God damn spammers and get you IP ranges unblocked or I am moving EVERYONE away to a new host.
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Old 07-31-2012, 07:03 PM   #2
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I am pretty sure they wont find any problem on their end, obviously.
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Old 07-31-2012, 07:23 PM   #3
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Working as intended
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Old 07-31-2012, 07:31 PM   #4
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Do you have rdns and an spf record set up?
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Old 07-31-2012, 07:35 PM   #5
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i had to buy a dedicated email system from them
seems to be working alright now
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Old 07-31-2012, 07:38 PM   #6
Barefootsies
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Originally Posted by suesheboy View Post
Newest ISP to now block my email is now AT&T.
Assuming they are not hosting mad spammers, they CAN submit a BL removal request.

You can do this for most blacklists, and TLD's. However, if the network is known for spam, you are going to be getting resistance on removal. I am not saying Webair is or is not. What I am saying is, if they are not a spammer haven, resolution is 5 minutes of "work" on Webair support side and a little follow up on the matter until removed.

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Old 08-01-2012, 04:42 AM   #7
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Originally Posted by Barefootsies View Post
Assuming they are not hosting mad spammers, they CAN submit a BL removal request.

You can do this for most blacklists, and TLD's. However, if the network is known for spam, you are going to be getting resistance on removal. I am not saying Webair is or is not. What I am saying is, if they are not a spammer haven, resolution is 5 minutes of "work" on Webair support side and a little follow up on the matter until removed.

Well lets see what Webair is going to do now that they know that AT&T is blocking my mail.

Seems to me if this is what has to be done they should they should be doing this automatically and any abusers kicked off their system.

Response Webair?

Last edited by suesheboy; 08-01-2012 at 04:43 AM..
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Old 08-01-2012, 04:53 AM   #8
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Request block removal and you will liky find no block is in place. Most likely mail server set up incorrectly.
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Old 08-01-2012, 05:40 AM   #9
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Webairs servers has been blacklisted with SORBS for YEARS and they don't plan on doing anything about it (or so it seems since people keep complaining about this).

Just find a new host.
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Old 08-01-2012, 06:42 AM   #10
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Seems to me if this is what has to be done they should they should be doing this automatically and any abusers kicked off their system.
Unless they have software in place to monitor their IP space, and/or clients complaining, they would never know what is or is not blocked. I can assure you that MOST, not all, ISP's are set up like this and do not pro-actively check such things.

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Old 08-01-2012, 11:49 AM   #11
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Originally Posted by Barefootsies View Post
Unless they have software in place to monitor their IP space, and/or clients complaining, they would never know what is or is not blocked. I can assure you that MOST, not all, ISP's are set up like this and do not pro-actively check such things.

Seems like a great way to win any customers loyalty and stay a step ahead of the competitition
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Old 08-01-2012, 12:03 PM   #12
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Seems like a great way to win any customers loyalty and stay a step ahead of the competitition
Don't listen to that dude... he is like a PC wet dream.

When your email bounced back it should have included a link to submit your IP and ask for reconsideration to your block.

I have done that several times in past and they responded within 24 hours and said my IP was not blocked. I then realized it was my email server that was fucked. I had to switch servers to someone who actually knows how to setup and manage a server. gl
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Old 08-01-2012, 12:28 PM   #13
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welcome to webair
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Old 08-01-2012, 12:36 PM   #14
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Don't listen to that dude... he is like a PC wet dream.

When your email bounced back it should have included a link to submit your IP and ask for reconsideration to your block.

I have done that several times in past and they responded within 24 hours and said my IP was not blocked. I then realized it was my email server that was fucked. I had to switch servers to someone who actually knows how to setup and manage a server. gl
No they were blocked. AT&T didn't even offer a simple "unblock" link.

With Webair's control panel there should be no magic involved. If I am having an issue like this, I am sure many others are as well.

Webair is working on the problem.

Last edited by suesheboy; 08-01-2012 at 12:50 PM..
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