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Old 11-29-2012, 07:43 AM   #1
javinder_mn
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#vodafail - how social media can go horribly wrong...

A few weeks ago I remember the o2 network going down and causing a wave of abuse across social media channels but their team dealt with it impeccably.

This time round Vodaphone have annoyed one particular customer who is looking to go to town and is fast gaining support; http://www.omnlondon.com/vodafone-uk...count-scandal/

looking forward to seeing if his rant gains any traction...
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Old 11-29-2012, 07:59 AM   #2
EddyTheDog
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Its funny because I have been there - They are CUNTS!@!

Still not as bad as Virgin though - They take the prize for bad customer service....

Last edited by EddyTheDog; 11-29-2012 at 08:02 AM..
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Old 11-29-2012, 07:59 AM   #3
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around here, if you lose a phone, you just go to a store pick up a new phone same day... that's not how things work around there?
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Old 11-29-2012, 08:27 AM   #4
ottopottomouse
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A lot of the Vodafone business users aren't directly with Vodafone. They seem to forget this when they have a problem and rant at Vodafone rather than their dealer.
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Old 11-29-2012, 08:39 AM   #5
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Kind of crazy
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Old 11-29-2012, 09:07 AM   #6
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I was with Vodafone years ago and moved onto Orange which was the best move I ever made.
Great customer service and when I broke two iphones in the same year I received a brand new one delivered via courier the very next day! (Via Orange care insurance)

I hope this guy gets somewhere though. I'd have torn someone a new arse hole by now!
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