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Old 04-12-2015, 01:58 AM   #1
RandyD
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amerinoc downtime

Looks like my sites and there own https://www.amerinoc.com/ have been down since 8.03am GMT
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Old 04-12-2015, 02:04 AM   #2
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My site is down for about 1 hour. And amerinoc.com is down too.
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Old 04-12-2015, 02:21 AM   #3
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Yeah same here
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Old 04-12-2015, 02:44 AM   #4
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just checked, same here.
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Old 04-12-2015, 02:49 AM   #5
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people still use amerinoc?

get a real host
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Old 04-12-2015, 02:52 AM   #6
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people still use amerinoc?

get a real host
they are that bad for you?
i like them, like their support, they helped me many times when i needed.
please share some thoughts, why others are better? maybe it's time to switch...
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Old 04-12-2015, 04:27 AM   #7
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amerinoc.com is up already, but my site is still down.
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Old 04-12-2015, 04:34 AM   #8
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support got back to me within 10 minutes.
they have a hardware network issue - they are working on it.
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Old 04-12-2015, 04:44 AM   #9
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We are all up
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Old 04-12-2015, 05:02 AM   #10
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my sites still downed. how are yours guys?
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Old 04-12-2015, 06:39 AM   #11
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mine are back
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Old 04-12-2015, 06:47 AM   #12
RandyD
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Still fucked here. 5+ hours
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Old 04-12-2015, 06:50 AM   #13
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They went from being one of the best hosts ever to being one of the worst. I had servers there since they started practically and had to move them all away a few years ago. They have no interest in running their business well and seem to be no longer be capable of doing so.
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Old 04-12-2015, 07:11 AM   #14
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who would you recommend?
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Old 04-12-2015, 07:14 AM   #15
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who would you recommend?
Still recommend amerinoc! These thing can happen with any host. No one will give you gurantee of 100% up time..... Atleast they are quick in replying abd support are great!
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Old 04-12-2015, 07:15 AM   #16
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They have anything connect to Moniker? Can't access them either and getting lots of DNS issues.
Moniker.com - Is Moniker Down Right Now?
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Old 04-12-2015, 07:59 AM   #17
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Still recommend amerinoc! These thing can happen with any host. No one will give you gurantee of 100% up time..... Atleast they are quick in replying abd support are great!
The days of a few minute support replies are long gone.

You can wait hours, depending when you hit them up.
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Old 04-12-2015, 08:12 AM   #18
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up again here.

My total downtime was 7 hours.
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Old 04-12-2015, 09:32 AM   #19
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Old 04-12-2015, 09:46 AM   #20
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Still recommend amerinoc! These thing can happen with any host. No one will give you gurantee of 100% up time..... Atleast they are quick in replying abd support are great!
In this day and age you absolutely can limit downtime and get 100% or close to 100% uptime if you plan out a setup and use failover dns/ips.
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Old 04-12-2015, 10:28 AM   #21
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If you are looking for another host or back up host let me know and If I can be of any help please let me know. Hpthost.com if you need something that isn't on the main page send me email and I can set it up for you.

TOm
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Old 04-12-2015, 10:38 AM   #22
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they suck
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Old 04-14-2015, 02:18 PM   #23
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downed again, since like 2 hours, at least my sites.
with so many downtimes i'm having there or real slowdowns in "peak" hours it's no strange google is not picking up my sites for listing for fuck sake or my sales went to shit.
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Old 04-14-2015, 03:08 PM   #24
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Amerinoc's support is actually great for me.
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Old 04-14-2015, 04:56 PM   #25
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Amerinoc's support is actually great for me.
agree with this, however server is not.
bah.. i'm prob on too cheap server to complain..
but still there's many downtimes and slowdowns.
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Old 04-14-2015, 05:16 PM   #26
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AmeriNOC's service is the BEST. I haven't had a problem with them.
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Old 04-14-2015, 07:09 PM   #27
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amerinoc suck so bad
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Old 04-28-2015, 09:35 AM   #28
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Amerinoc tech support 100% GREAT.

Amerinoc billing support 100% FAIL.

I used to rec Amerinoc in my sig but not anymore. to the billing dept.
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Old 04-28-2015, 09:45 AM   #29
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Good support is worthless while your sites are down.
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Old 04-29-2015, 08:30 AM   #30
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i do not have knowledge about hacking sites/servers etc.. so i'm asking you guys here about ur experience?

1. let's assume you have ALL your sites hacked, it's tiny piece of code which attach to your tgpx and wordpress core files and redirect mobile traffic - is it possible that server support could not remove such code since January (code is coming back all the time a day or few days after it becomes removed)?

2. also wanted to ask you guys is it possible to put some monitor or such files so support guys would be notified when core file becomes altered (hacked)?

this is what happend to me. usual answer from Amerinoc guys is "reinstall WP, no plugins, new theme" - i did all of it, hack comes back next day, "new ftp password" - did few times. No matter what i'm doing hack is coming back, so it really that hard to track hack when it is hacking same files all the time - i'm not attacking guys from Amerinoc - i really like them i just need opinion from other webmasters here is it possible that support can't track hack since january? could hacking be that shitty?
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Old 04-29-2015, 08:35 AM   #31
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its either that you have malware yourself and it infects host everytime that you connect to ftp or that viruses "sits" deeper than in wordpress installation, maybe in whole PHP ?
Quote:
Originally Posted by druid66 View Post
i do not have knowledge about hacking sites/servers etc.. so i'm asking you guys here about ur experience?

1. let's assume you have ALL your sites hacked, it's tiny piece of code which attach to your tgpx and wordpress core files and redirect mobile traffic - is it possible that server support could not remove such code since January (code is coming back all the time a day or few days after it becomes removed)?

2. also wanted to ask you guys is it possible to put some monitor or such files so support guys would be notified when core file becomes altered (hacked)?

this is what happend to me. usual answer from Amerinoc guys is "reinstall WP, no plugins, new theme" - i did all of it, hack comes back next day, "new ftp password" - did few times. No matter what i'm doing hack is coming back, so it really that hard to track hack when it is hacking same files all the time - i'm not attacking guys from Amerinoc - i really like them i just need opinion from other webmasters here is it possible that support can't track hack since january? could hacking be that shitty?
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Old 04-29-2015, 08:37 AM   #32
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its either that you have malware yourself and it infects host everytime that you connect to ftp or that viruses "sits" deeper than in wordpress installation, maybe in whole PHP ?
suggestions please. some utils you're using for malware or other thing i should do?
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Old 04-29-2015, 08:44 AM   #33
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Amerinoc tech support 100% GREAT.

Amerinoc billing support 100% FAIL.

I used to rec Amerinoc in my sig but not anymore. to the billing dept.
10 days past bill due date and they shut your server off right?
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Old 04-29-2015, 09:20 AM   #34
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kaspersky, combofix
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suggestions please. some utils you're using for malware or other thing i should do?
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Old 05-05-2015, 03:27 AM   #35
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I take it back, what the fuck is up with support.
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Old 05-05-2015, 03:35 AM   #36
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i do not have knowledge about hacking sites/servers etc.. so i'm asking you guys here about ur experience?

1. let's assume you have ALL your sites hacked, it's tiny piece of code which attach to your tgpx and wordpress core files and redirect mobile traffic - is it possible that server support could not remove such code since January (code is coming back all the time a day or few days after it becomes removed)?

2. also wanted to ask you guys is it possible to put some monitor or such files so support guys would be notified when core file becomes altered (hacked)?

this is what happend to me. usual answer from Amerinoc guys is "reinstall WP, no plugins, new theme" - i did all of it, hack comes back next day, "new ftp password" - did few times. No matter what i'm doing hack is coming back, so it really that hard to track hack when it is hacking same files all the time - i'm not attacking guys from Amerinoc - i really like them i just need opinion from other webmasters here is it possible that support can't track hack since january? could hacking be that shitty?
New, fresh install of Wordpress, first plugin you download is Word Fence. Only use plugins and themes from the Wordpress.ord depository. WordFence keeps a copy of everything on Wordpress.org and can compare/prevent any such file from being altered. Should you still become hacked, WordFence will show you exactly what file and how to resolve it.
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Old 05-05-2015, 05:53 AM   #37
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i have wordfence and all plugins are from wordpress depo and only those with positive reviews.

wiped out my pc with combofix, not sure if it's removed any threat but for sure removed a lots of files i do needed so i needed to went through quaratined folders and dig up lots of my work, i recommend using it with care it's not a program for noobs.

as for kaspersky is it better than avast?
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Old 05-05-2015, 06:55 AM   #38
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generally speaking - yes, Kaspersky should be better than Avast.
combofix is great, but you should always read manual before running it first time...
did you check combofix log what it actually removed ?
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as for kaspersky is it better than avast?
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Old 05-05-2015, 07:14 AM   #39
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combofix fucked me up for few good hours i was busy restoring some vital files from quarantine :D

no i didn't checked log it was few miles long but i believe it does good job generally.
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Old 05-05-2015, 08:48 AM   #40
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CHECK THE LOG, lots of interesting info over there
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combofix fucked me up for few good hours i was busy restoring some vital files from quarantine :D

no i didn't checked log it was few miles long but i believe it does good job generally.
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Old 05-06-2015, 05:11 AM   #41
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CHECK THE LOG, lots of interesting info over there
If you don't know how to interpret the logs, better ask your hosting provider to help you
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Old 05-06-2015, 07:07 AM   #42
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PC windows logs from combofix
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If you don't know how to interpret the logs, better ask your hosting provider to help you
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