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Old 01-09-2017, 11:39 PM   #1
GoldBarsXXX
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ccbill problem

For 3 days I've been trying to get a hold of them. Their chat is not working either.
is it me or is it everybody?
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Old 01-09-2017, 11:41 PM   #2
RyuLion
 
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adminsupport at ccbill.com works fast or even:
escalate at ccbill.com
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Old 01-09-2017, 11:48 PM   #3
anthony78
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This is not good, I just tried to test the chat, but I am getting this message:

"Our operators are not available at the moment. Please leave a message and we will contact you soon."
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Old 01-10-2017, 12:14 AM   #4
GoldBarsXXX
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Quote:
Originally Posted by anthony78 View Post
This is not good, I just tried to test the chat, but I am getting this message:

"Our operators are not available at the moment. Please leave a message and we will contact you soon."
Well the problem is also that you cannot leave a message.

'[email protected]'
'[email protected]'
'[email protected]'

no response.
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Old 01-10-2017, 01:05 AM   #5
lagwagon
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LOL try a phone?
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Old 01-10-2017, 04:55 AM   #6
Denny
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Strange, always got a fast reply from their support email.
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Old 01-10-2017, 05:00 AM   #7
j3rkules
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Did you get any response by now?
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Old 01-10-2017, 05:10 AM   #8
Sharon1974
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Try using a other email address to send them a support request.
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Old 01-10-2017, 01:01 PM   #9
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Quote:
Originally Posted by lagwagon View Post
LOL try a phone?
Thier phone # is there:
https://support.ccbill.com/
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Old 01-10-2017, 02:19 PM   #10
NatalieK
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Quote:
Originally Posted by lagwagon View Post
LOL try a phone?
why would you want to use a phone when their chat is usually no problem...



ccbill, answers why your chat's down?
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Old 01-11-2017, 05:46 AM   #11
greg1
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just checked
support email "CCBill Account Support" <[email protected]>
works perfectly without any problems.
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Old 01-11-2017, 06:08 AM   #12
sojproductions
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I received a customer login problem email from them yesterday from [email protected] and they replied fine
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