Mac stops playing Netflix/Plex - GoFuckYourself.com

Sly · 02-08-2017, 11:02 AM

Over the past month or 2, my Mac would randomly stop playing videos from Netflix and Plex. Tried multiple browsers: Chrome, Firefox, Safari. Netflix and Plex would work completely fine from my PC at the very same moment. Similar issues with Spotify during the same incident. Could never figure out what was causing the issue but a computer restart would allow videos to play again.

This happened again last night. Did a restart, this time videos did not work. Everything is up-to-date, no new software installed recently. I have Plex set to pull as HTML5 as opposed to Flash. Netflix will not stream the actual video, but I can see the description overlay.

Very strange and I'm unable to find anything online about it. Anyone have a random guess as to what may be blocking the video play?

Sly · 02-08-2017, 11:05 AM

For clarification, right now the following programs will not play audio or video: Netflix, Plex, iTunes, or Spotify.

Sly · 02-08-2017, 11:33 AM

I'm making some progress, finally.

I changed the audio input to the built-in speakers, instead of using my Mbox and everything seems to work. Clearly the issue must be Mbox drivers. Why that would randomly happen is beyond me.

Sly · 02-08-2017, 11:42 AM

Found new drivers. Problem solved. Still odd it was intermittent.

Thanks for all of your help. ;-)

Paz · 02-08-2017, 11:47 AM

I used to work in tech support. Ignored all email and ICQ requests for help for an hour then I would call.

Most of the time the problem solved itself. That was over 10 years ago but it looks like I could drop back into the job quite easily if I had to.

Barry-xlovecam · 02-08-2017, 06:25 PM

So it wasn't an Apple conspiracy ... LOL

02-08-2017, 11:02 AM	#1
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,291	Mac stops playing Netflix/Plex Over the past month or 2, my Mac would randomly stop playing videos from Netflix and Plex. Tried multiple browsers: Chrome, Firefox, Safari. Netflix and Plex would work completely fine from my PC at the very same moment. Similar issues with Spotify during the same incident. Could never figure out what was causing the issue but a computer restart would allow videos to play again. This happened again last night. Did a restart, this time videos did not work. Everything is up-to-date, no new software installed recently. I have Plex set to pull as HTML5 as opposed to Flash. Netflix will not stream the actual video, but I can see the description overlay. Very strange and I'm unable to find anything online about it. Anyone have a random guess as to what may be blocking the video play? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available. Wanted: CCBill pay sites for sale

02-08-2017, 11:05 AM	#2
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,291	For clarification, right now the following programs will not play audio or video: Netflix, Plex, iTunes, or Spotify. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available. Wanted: CCBill pay sites for sale

02-08-2017, 11:33 AM	#3
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,291	I'm making some progress, finally. I changed the audio input to the built-in speakers, instead of using my Mbox and everything seems to work. Clearly the issue must be Mbox drivers. Why that would randomly happen is beyond me. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available. Wanted: CCBill pay sites for sale

02-08-2017, 11:42 AM	#4
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,291	Found new drivers. Problem solved. Still odd it was intermittent. Thanks for all of your help. ;-) __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available. Wanted: CCBill pay sites for sale

02-08-2017, 11:47 AM	#5
Paz Confirmed User Industry Role: Join Date: Jun 2012 Posts: 457	I used to work in tech support. Ignored all email and ICQ requests for help for an hour then I would call. Most of the time the problem solved itself. That was over 10 years ago but it looks like I could drop back into the job quite easily if I had to.

02-08-2017, 06:25 PM	#6
Barry-xlovecam It's 42 Industry Role: Join Date: Jun 2010 Location: Global Posts: 18,083	So it wasn't an Apple conspiracy ... LOL