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Old 04-17-2017, 02:28 AM   #1
rdunn
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Activating New Paxum Card

Anyone else having a issue link this. I got my new paxum card(finally) and I am attempting to activate it via my account, I enter the card number as it asks, it loads for a bit then puts me back to the home page. No error message.

Contacted support and added ruth on sykpe, No response yet.

Am I doing something wrong?
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Old 04-17-2017, 03:04 AM   #2
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No, you are doing it right. Just send Support a message via the Message Center and they will fix it. Some cards need manual activation for some strange reason, it had been explained here before exactly why this happens. I don't remember the reason, but just send a support message and they will apparently fix it for you real quick.
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Old 04-17-2017, 03:05 AM   #3
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Quote:
Originally Posted by Adraco View Post
No, you are doing it right. Just send Support a message via the Message Center and they will fix it. Some cards need manual activation for some strange reason, it had been explained here before exactly why this happens. I don't remember the reason, but just send a support message and they will apparently fix it for you real quick.
Ok Cool. Thanks for the reply.
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Old 04-17-2017, 09:31 AM   #4
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I had trouble too end of last week with the exact same issue.
For all the shit paxum get, support did fix it very quick.
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Old 04-17-2017, 09:53 AM   #5
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lucky you for getting it together
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Old 04-17-2017, 10:19 AM   #6
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email me your email address associated with your card and ill have it fixed

[email protected]
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Old 04-17-2017, 10:30 AM   #7
rdunn
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Originally Posted by Chris View Post
email me your email address associated with your card and ill have it fixed

[email protected]
Sent, thanks.
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Old 04-17-2017, 10:34 AM   #8
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Congrats on your new Paxum card ...
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