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11-14-2018, 02:55 AM
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#1 |
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Confirmed User
Join Date: Mar 2004
Posts: 619
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mp4 wont play on server.
I was cutting a video extracted to mp4 and it will only play sound no video. It plays fine on the computer.
I downloaded a trailer thats a mp4 and it played fine on server. Im not sure if i did something wrong extracting the cut clip.
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11-14-2018, 03:08 AM
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#2 |
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Too lazy to set a custom title
Industry Role:
Join Date: Oct 2006
Location: Vancouver
Posts: 30,986
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mp4 possibly corrupted?
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11-14-2018, 03:43 AM
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#3 |
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Confirmed User
Join Date: Mar 2004
Posts: 619
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It plays fine on the computer.
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11-14-2018, 04:20 AM
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#4 |
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Too lazy to set a custom title
Industry Role:
Join Date: Oct 2006
Location: Vancouver
Posts: 30,986
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yea you stated.. so something to do with the file being converted, working on computer but not on actual website.. seems like some sort of corruption/html5 issue.. good luck
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11-14-2018, 04:59 AM
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#5 |
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Confirmed User
Industry Role:
Join Date: Aug 2013
Posts: 1,470
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Hi esham,
Consider trying another video codec. Also, this may be relevant: https://stackoverflow.com/questions/...fox-and-chrome If you have a managed server at MojoHost, open a ticket and our tech team will help you troubleshoot.
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 MojoHost.COM | natalie at mojohost dot com | Skype natalie.ac | Telegram @znatalie. Since 1999: 70 Adult Industry awards for Best Hosting Company and professional excellence. |
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11-14-2018, 05:07 AM
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#6 |
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Confirmed User
Industry Role:
Join Date: May 2009
Location: Onboard an airplane around the globe
Posts: 3,733
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Do you have a Windows server with no video codec pre-installed? If so, then you need to download and install a proper windows codec, since ther server version of Windows does not come with one pre-installed like the desktop version on your own local home computer does. That's why it's different.
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11-14-2018, 05:26 AM
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#7 |
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Confirmed User
Join Date: Mar 2004
Posts: 619
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I think i got it. I changed a setting to s264/avc profiles in my video editor. Im not sure what this is but It looks fixed. Now im going to go upload it and see how it looks.
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