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Old 06-17-2021, 09:17 AM   #1
MrBeaver
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Paxum SEPA cards suspended?

Hi Paxum and al,

I noticed my paxum SEPA mastercard isn't working today. Now i see i recevied an email from paydek/paxum:

"The use of your Paydek1 General Spend card issued by PayrNet2 has been suspended as of 17/06/2021 at 3PM (BST). This is because the agreement between us, PayrNet Limited, and Dek-Co (trading as Paydek) came to an end on that day.
It is important that you understand that you will not be able to use your card with immediate effect for any transactions.
There is no further action required on your part.""


Anyone else received this mail? What will happen to the funds we have on our SEPA card?


grtz
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Old 06-17-2021, 09:30 AM   #2
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Old 06-17-2021, 09:44 AM   #3
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Hi Paxum and al,

I noticed my paxum SEPA mastercard isn't working today. Now i see i recevied an email from paydek/paxum:

"The use of your Paydek1 General Spend card issued by PayrNet2 has been suspended as of 17/06/2021 at 3PM (BST). This is because the agreement between us, PayrNet Limited, and Dek-Co (trading as Paydek) came to an end on that day.
It is important that you understand that you will not be able to use your card with immediate effect for any transactions.
There is no further action required on your part.""


Anyone else received this mail? What will happen to the funds we have on our SEPA card?


grtz
Same here. Got the same mail. Not even referring Paxum, but tried it and it is not working. Shit, was using it almost daily... and no word from Paxum.
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Old 06-17-2021, 09:55 AM   #4
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Got an answer now. The funds will be returned.

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We regret to inform you that, as a result of a change in risk appetite policy, our Paxum Mastercard issuing bank no longer desires to be connected with the adult sector and has decided to discontinue the card service.

We're working on integrating a new card solution, but we don't have a firm date on when it'll be ready. In the meanwhile, you can use one of our other withdrawal options or your Unionpay card if you have one.
We also want to let you know that the fee for using the EFT withdrawal option has been reduced to $2.5/ transfer

Your Paxum Mastercard will be closed and the funds will be returned to your Paxum account.
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Old 06-17-2021, 09:59 AM   #5
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Got an answer now. The funds will be returned.
Yea, so our funds are safe (I hope). Let's see when they will add it to our balance..
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Old 06-17-2021, 10:04 AM   #6
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Oh, i assumed it was a phishing mail
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Old 06-17-2021, 10:07 AM   #7
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Oh, i assumed it was a phishing mail
Me too
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Old 06-17-2021, 10:15 AM   #8
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Funds have just been returned to my balance 👍
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Old 06-17-2021, 10:15 AM   #9
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Same here. Got the same mail. Not even referring Paxum, but tried it and it is not working. Shit, was using it almost daily... and no word from Paxum.
Yep, Paxum should definitely send separate email to their clients regarding this. First, I wasn't even sure what card that email reffers to as I use more ewallets, also for a moment I thought (hoped) it's a phishing email.
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Old 06-17-2021, 10:19 AM   #10
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Old 06-17-2021, 10:22 AM   #11
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Another Paxum success story.

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Old 06-17-2021, 10:33 AM   #12
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I hope we will see a new (SEPA) Mastercard and it will not take ages like last time we waited for a new mastercard.. The unioncard is useless for most of us.
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Old 06-17-2021, 10:34 AM   #13
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Is that Unionpay available to order?
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Old 06-17-2021, 12:22 PM   #14
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Rollout of new cards in the next few months, so no new cards will be shipped before christmas
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Old 06-17-2021, 01:44 PM   #15
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Is that Unionpay available to order?
In Canada for me UnionPay card work great at ATM
No issue at all whats so ever.
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Old 06-17-2021, 02:39 PM   #16
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I actually never activated my unionpay card and it seems like I can't activate it anymore oops
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Old 06-17-2021, 02:47 PM   #17
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Thanks god i do not own a Paxum card. This ia happen all the time, you pay monthly or yearly fee in advance for the cars but seems Card is not available for the hole period
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Old 06-17-2021, 04:17 PM   #18
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How many times are they going to report "trouble" before people finally wake up and find a better solution? Sorry but I'm not taking the risk with my money.
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Old 06-17-2021, 04:39 PM   #19
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You guys just have to move to the countries where the Paxum card works. Simple as that.
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Old 06-17-2021, 08:17 PM   #20
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You guys just have to move to the countries where the Paxum card works. Simple as that.
We should be all moving to Canada
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Old 06-17-2021, 08:45 PM   #21
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Old 06-17-2021, 11:13 PM   #22
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Are you a SEPA card holder (affected customer)?
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Old 06-17-2021, 11:43 PM   #23
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Are you a SEPA card holder (affected customer)?

Yes but luckily I don't transact with my SEPA card for years, instead I am withdrawing funds thru wire or local card transfer.
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Old 06-18-2021, 12:12 AM   #24
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What luck. A few days ago I received an email that my new SEPA card would be delivered to my address.
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Old 06-18-2021, 01:07 AM   #25
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I actually never activated my unionpay card and it seems like I can't activate it anymore oops
Just activated the Unionpay card i stuck away ages ago. Il try it in some local ATMs
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Old 06-18-2021, 01:30 AM   #26
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It seems i had these in my drawer doing nothing. Can't wait to get another one and do nothing with it.
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Old 06-18-2021, 01:39 AM   #27
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It seems i had these in my drawer doing nothing. Can't wait to get another one and do nothing with it.
I only used it for withdrawing from ATM, it was instant and a bit cheaper than wire/EFT.
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Old 06-18-2021, 01:44 AM   #28
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Just activated the Unionpay card i stuck away ages ago. Il try it in some local ATMs
Keep us posted. I have also Unionpay card that I received many months ago but never activated it. I'm not sure if it works at ATMs in my country but according to UnionPay's ATM locator it should work here.
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Old 06-18-2021, 01:56 AM   #29
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I only used it for withdrawing from ATM, it was instant and a bit cheaper than wire/EFT.
I'm not 100% sure but i think i once did some math and figured out it's better to do a withdraw ($50 fee + some bank fees) when you reach about $5000 rather than withdrawing at an ATM x 5.
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Old 06-18-2021, 03:20 AM   #30
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We should be all moving to Canada
why, it works perfectly in your country
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Old 06-18-2021, 04:22 AM   #31
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Hi Paxum and al,

I noticed my paxum SEPA mastercard isn't working today. Now i see i recevied an email from paydek/paxum:

"The use of your Paydek1 General Spend card issued by PayrNet2 has been suspended as of 17/06/2021 at 3PM (BST). This is because the agreement between us, PayrNet Limited, and Dek-Co (trading as Paydek) came to an end on that day.
It is important that you understand that you will not be able to use your card with immediate effect for any transactions.
There is no further action required on your part.""


Anyone else received this mail? What will happen to the funds we have on our SEPA card?


grtz
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Old 06-18-2021, 04:30 AM   #32
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How many times are they going to report "trouble" before people finally wake up and find a better solution? Sorry but I'm not taking the risk with my money.
I fully agree. There are much better ways to transfer money or to keep it safe. Well, for EU countries or North Amercia for sure.
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Old 06-18-2021, 04:31 AM   #33
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And now they have problem with withdrawal to own credit card. They said they are having technical difficulties so transfer are getting rejected.
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Old 06-18-2021, 05:27 AM   #34
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The Unionpay card works just fine on the OTP ATMs in Serbia. I have tried Raiffeisen and the Postal Savings Banks ATMs today, but non of them worked. Thank god something works lol

Cheers,
z
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Old 06-18-2021, 05:37 AM   #35
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Is Paxum coming with an announcement here and some additional information? I kinda would expect Paxum to have a top thread here about this.
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Old 06-18-2021, 05:51 AM   #36
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just like what happened to Epassporte
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Old 06-18-2021, 06:49 AM   #37
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Is Paxum coming with an announcement here and some additional information? I kinda would expect Paxum to have a top thread here about this.
Yeah, this is a major issue so at least they should issue some statement at least.
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Old 06-18-2021, 07:04 AM   #38
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not good

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Old 06-18-2021, 07:50 AM   #39
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Right now looks like personal accounts can order the UnionPay free.

Better than nothing and works with ATM
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Old 06-18-2021, 08:36 AM   #40
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Old 06-18-2021, 10:27 AM   #41
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I confirm. External card transfers also don't work. It seems very suspicious that this technical problem appeared together with that card fiasco.

By the way, does anyone have any idea if EFT are still working?
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Old 06-18-2021, 10:58 AM   #42
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Union Pay card works fine here, I use it weekly but I am in Canada...
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Old 06-18-2021, 02:17 PM   #43
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I actually never activated my unionpay card and it seems like I can't activate it anymore oops
We didn't do it yet either but isn't there like $100 fee or something to activate it, I recall some fee just to use it.
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Old 06-18-2021, 02:21 PM   #44
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Right now looks like personal accounts can order the UnionPay free.

Better than nothing and works with ATM

Yeah you can order the card for free, but using it - there is like $100+ activation fee or something like that?
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Old 06-18-2021, 02:21 PM   #45
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Keep us posted. I have also Unionpay card that I received many months ago but never activated it. I'm not sure if it works at ATMs in my country but according to UnionPay's ATM locator it should work here.
It didnt work in the Sainsburys ATM i tried but it worked no probs at the Asda ATM
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Old 06-18-2021, 03:09 PM   #46
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It didnt work in the Sainsburys ATM i tried but it worked no probs at the Asda ATM
Thanks for the info.
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Old 06-18-2021, 04:29 PM   #47
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I confirm. External card transfers also don't work. It seems very suspicious that this technical problem appeared together with that card fiasco.

By the way, does anyone have any idea if EFT are still working?
External card transfer is not working at the moment. EFT will take 5 days and there is a high possibility of it getting returned.
What i did was i returned the paxum funds to the affiliate network and they just re sent it thru wire. Money is on the way and no more headaches.
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Old 06-18-2021, 08:28 PM   #48
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did they transfered the card funds to the account? I see 0 on the card but I had funds.
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Old 06-18-2021, 10:44 PM   #49
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We didn't do it yet either but isn't there like $100 fee or something to activate it, I recall some fee just to use it.
I think it's $45. Paxum should consider waiving that fee for those with suspended SEPA card.
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Old 06-19-2021, 02:09 AM   #50
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why, it works perfectly in your country
I hate the fact that the Chinese are taking over my country
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