News Be careful of Blockchain . com

[animeHentai]

There's something strange with Blockchain . com, without any reason they blocked me from withdrawing my BTC.
After months of efforts on my part to make them to fix the problem, their support still didn't tell me even what's the problem.
I don't know what's happening there, but be careful because you can also lose your BTC if you send it there.

Screenshot on https://ibb.co/bQPJpPv



James (Blockchain)
Nov 26, 2023, 23:33 GMT
Hello,
Thank you for contacting us once again.
We would like to inform you that you can expect to receive another email from Blockchain.com soon. This email will provide you with more details regarding the information we require. We appreciate your patience and understanding in this matter.
Warm regards,
James | Blockchain.com Support

- That email has never come, for some unknown reason the request was just marked as "Solved" without contacting me

Marabella (Blockchain)
Jan 18, 2024, 07:03 GMT
Hello,
Thank you for reaching out!
We are currently looking into your support ticket 4891405. Your request requires some further investigation on our side and we will make sure to get back to you as soon as possible.
Thank you for your patience while we look into this matter.
Kind Regards,
Marabella | Blockchain.com Support

- It was 3 months ago, the request is still marked as "Open"

Jennifer (Blockchain)
Mar 13, 2024, 14:32 GMT
Hello,
I'm sorry to hear about the trouble that you're having.
If you have not done so already, please describe the issue in as much detail as possible.
Ensuring the security of our platform is a top priority, and verifying your identity is a key part of that process. To make sure your experience is safe and secure, we kindly ask you to follow these simple steps to verify your identity:
...
We sincerely appreciate your patience and the information you provide.
Sincerely,
Jennifer | Blockchain.com Support

- I did everything as asked, it didn't work, and I informed the support.
As the response, the request was closed (marked as "Solved") and I got more promises:

Rada (Blockchain)
Mar 14, 2024, 10:15 GMT
Hello,
Thank you for contacting Blockchain.com!
I understand the inconvenience this issue has caused and I sincerely apologize.
Your request has reached the relevant department and they're currently reviewing it as of now via ticket 4891405. Furthermore, each case is unique and undergoes a series of processes before concluding.
For this very reason, I'm unable to provide you a timeframe as to when this can be completed, and can only advise you to keep an eye on your inbox should there be any updates regarding your case.
At the moment, there is no need to respond to this message anymore, as you will just be contacted by the relevant department for updates via ticket 4891405.
Please accept my sincerest apologies for waiting. Rest assured this is already being handled and you'll be contacted soon for any updates or concerns.
We appreciate your extended patience.
Warm regards,
Rada | Blockchain.com Support

- It's April and there's no sign of life, no response, no request for me (documents, KYC...)... Just silence.

[Wautier]

If it came from RU or entities associated with RU, or sanctioned entities like Garantex.. you're pretty much screwed.

[appdev]

any crypto is prone to shadyville, usa.

[gar]

Never had problem with them.

[jscott]

Hey dude, that sucks!! Hope you can get your BTC. But I would highly recommend not using 3rd party custody services. Use wallets like Electrum, Coinomi, Muun, or hardware wallets like Ledger or Trezor. Don't let them have control of your finance.

[$5 submissions]

Originally Posted by jscott

Hey dude, that sucks!! Hope you can get your BTC. But I would highly recommend not using 3rd party custody services. Use wallets like Electrum, Coinomi, Muun, or hardware wallets like Ledger or Trezor. Don't let them have control of your finance.

Electrum is solid!

[CustomBusinessSoftware]

Originally Posted by animeHentai

There's something strange with Blockchain . com, without any reason they blocked me from withdrawing my BTC.
After months of efforts on my part to make them to fix the problem, their support still didn't tell me even what's the problem.
I don't know what's happening there, but be careful because you can also lose your BTC if you send it there.

Screenshot on https://ibb.co/bQPJpPv



James (Blockchain)
Nov 26, 2023, 23:33 GMT
Hello,
Thank you for contacting us once again.
We would like to inform you that you can expect to receive another email from Blockchain.com soon. This email will provide you with more details regarding the information we require. We appreciate your patience and understanding in this matter.
Warm regards,
James | Blockchain.com Support

- That email has never come, for some unknown reason the request was just marked as "Solved" without contacting me

Marabella (Blockchain)
Jan 18, 2024, 07:03 GMT
Hello,
Thank you for reaching out!
We are currently looking into your support ticket 4891405. Your request requires some further investigation on our side and we will make sure to get back to you as soon as possible.
Thank you for your patience while we look into this matter.
Kind Regards,
Marabella | Blockchain.com Support

- It was 3 months ago, the request is still marked as "Open"

Jennifer (Blockchain)
Mar 13, 2024, 14:32 GMT
Hello,
I'm sorry to hear about the trouble that you're having.
If you have not done so already, please describe the issue in as much detail as possible.
Ensuring the security of our platform is a top priority, and verifying your identity is a key part of that process. To make sure your experience is safe and secure, we kindly ask you to follow these simple steps to verify your identity:
...
We sincerely appreciate your patience and the information you provide.
Sincerely,
Jennifer | Blockchain.com Support

- I did everything as asked, it didn't work, and I informed the support.
As the response, the request was closed (marked as "Solved") and I got more promises:

Rada (Blockchain)
Mar 14, 2024, 10:15 GMT
Hello,
Thank you for contacting Blockchain.com!
I understand the inconvenience this issue has caused and I sincerely apologize.
Your request has reached the relevant department and they're currently reviewing it as of now via ticket 4891405. Furthermore, each case is unique and undergoes a series of processes before concluding.
For this very reason, I'm unable to provide you a timeframe as to when this can be completed, and can only advise you to keep an eye on your inbox should there be any updates regarding your case.
At the moment, there is no need to respond to this message anymore, as you will just be contacted by the relevant department for updates via ticket 4891405.
Please accept my sincerest apologies for waiting. Rest assured this is already being handled and you'll be contacted soon for any updates or concerns.
We appreciate your extended patience.
Warm regards,
Rada | Blockchain.com Support

- It's April and there's no sign of life, no response, no request for me (documents, KYC...)... Just silence.

hope you get your BTC back

[pxi776]

They have been around for many years and I remember 6 years ago we gave people warning about them. They are not trustworthy.
As soon as you buy move it in cold storage or use Bitcoin Core software.
Never store large amounts on their website. Self custody your own Bitcoin.

[jscott]

Originally Posted by $5 submissions

Electrum is solid!

Yes it is, so basic but super solid, agreed. Here's a list of Bitcoin wallets 2.

[jscott]

Originally Posted by pxi776

They have been around for many years and I remember 6 years ago we gave people warning about them. They are not trustworthy.
As soon as you buy move it in cold storage or use Bitcoin Core software.
Never store large amounts on their website. Self custody your own Bitcoin.

Yup and Roger Ver is involved with Blockchain.com and he's not to be trusted. (he's one of the guys who supported the big blocks fork that created that fake/scammy centralized coin called Bcash/BCH).

[Tjeezers]

sounds like you got scammed.
https://www.trustpilot.com/review/blockchain.com

63% 1 Star rating... I am the only one who was able to google this in 3 seconds?

[todservices]

https://www.exodus.com/ is your friend

[Wautier]

Originally Posted by Tjeezers

sounds like you got scammed.
https://www.trustpilot.com/review/blockchain.com

63% 1 Star rating... I am the only one who was able to google this in 3 seconds?

You really are a clueless person if you don't understand the size of Blockchain.com.

OP got dirty crypto, end of.

[animeHentai]

Most of my BTC is in my own wallet, just 0.1 I left there by mistake, and the problem started when I tried to take it back.

This post is a warning to everybody else not to risk dealing with them.

All that said, I still hope that I will see my money one day...