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Old 08-08-2003, 11:07 AM   #1
-=HOAX=-
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I fucking hate the world...

Stupid Arabs are doing jobs Stupid Americans could do...and it kills me...

If Earthlink gets its labor so cheap, why do I pay 50+ dollars a month for internet access...FUCK!


Please wait for a site operator to respond. While you are waiting, please feel free to begin typing your issue in the box below. Try to be as descriptive as possible. Once an operator responds, click SEND to transmit what you have typed.
'Krishnamohan S.' Thank you for contacting EarthLink LiveChat. How can I help you today?
[email protected]: n very busy...
[email protected]: ooops
[email protected]: wrong message...
[email protected]: regardless...
[email protected]: I have a question regrading biling lately...
[email protected]: *regarding billing lately.
Krishnamohan S.: Please let me know it.
[email protected]: Am I understanding correctly that there is now a tax on my internet usage?
[email protected]: hello...
Krishnamohan S.: Are you referring to the invoice which you have received?
[email protected]: Well I was charge 51.60 I believe...and that's not what I signed up to pay...then I get a letter about some tax and it looks like my usage is being tracked and charged by the hour...
Krishnamohan S.: For account security, could you please verify the last four digits of the credit card we currently have on file?#PFR#/DUC/Mid/VerifyAccount
[email protected]: ***
Krishnamohan S.: Thank you for the account verification information.
[email protected]: yeah
Krishnamohan S.: Please note that the extra charge on your account is USF Recovery Fee.
[email protected]: what's a USF recovery fee?
Krishnamohan S.: The amount of USF that you pay on your telephone bill relates only to that telecommunication service appearing on your telephone bill. The USF recovery reflected on your EarthLink invoice represents a recovery of amounts paid by EarthLink to telecommunication service providers for the local line service used to transport your internet service. These are separate services and so you are not incurring double USF charges on either of the two services.
Krishnamohan S.: USF stands for Universal Service Fund.
[email protected]: so you're telling me this is charged to me by the telephone company through you?
Krishnamohan S.: Yes, you are correct. In the past we used to pay for this on behalf of you.
Krishnamohan S.: However, from July onwards we are charging our customer this USF fee.
[email protected]: so I can expect more of these charges in the future?
Krishnamohan S.: From now onward you will be charged this USF fee for your future bills.
[email protected]: and does the USF fee fluctuate?
Krishnamohan S.: I am sorry, but I cannot provide you the correct figure, however, it varies.
[email protected]: When will you be able to provide me more information on how the fee is calculated and why earthlink is no longer paying it.
[email protected]: This was not part of the original deal.
Krishnamohan S.: You can have more information on Taxes at the link given below.
Krishnamohan S.: http://support.earthlink.net/mu/1/ps.../8229.psc.html
[email protected]: $50 dollars for internet access is rediculous. Not to mention your service is not very good. I never get refunds for the loss in productivity your downtime causes...this is no longer a two way street...its more like a bathhouse in san francisco.
[email protected]: I have another question too...I keep getting email about my credit card expiring...
Krishnamohan S.: I apologize for the inconvenience, however, please note that the price for DSL service is $49.95 only.
Krishnamohan S.: I see that the expiration date of the card on file is 04/06.
[email protected]: OK...then why are my bills over $49.95?
[email protected]: The email thing is a scam...its not earthlink emailing me...
Krishnamohan S.: As I have told the extra charge is the USF recovery fee which we are started charging our customers from July onwards.
Krishnamohan S.: Okay, please ignore the email which you have received.
[email protected]: You guys can't even block fraudulent spam to your customers...
Krishnamohan S.: Some of our customers are received these scam emails now a days.
[email protected]: YEah no shit ignore it...
[email protected]: So if my dsl service is only 49.95...then why are my bills more than that?
Krishnamohan S.: We are aware of this site and we have already reported the concerned people to block this site.
Krishnamohan S.: Please note that the extra charge on your account is the USF recovery fee which we are charging our customers.
[email protected]: Exactly...so my DSL costs me more than 49.95 which is not what I agreed to in the contract...thus you are currently in breach of contract.
Krishnamohan S.: I apologize for the inconvenience, however, I request you to call 800-719-4660 for further clarification in this regard.
[email protected]: My time is money...if I call that number I will charge you for my time.
Krishnamohan S.: I am sorry, but this is what the information I have about USF Recovery Fee. If you need more information in this regard, I request you to call the number given above.
[email protected]: I will bill my time at $25 /hour...do you have a direct line you would like me to call so I may be assisted immediately, and thus you will be charged less >?
[email protected]: Also I have never received a prorated refund for downtime on your part...how do I go about receiving this?
Krishnamohan S.: I am sorry, but you cannot call me as am in Live Chat Support.
[email protected]: .
[email protected]: I don't want to call you that's for damn sure you can't help me...I'm saying that I will be billing you for the time it takes to call and get information about breach of contract on your end.
[email protected]: If you would like to save money I suggest you give me a number to a live PERSON because navigating automated menus will cost you money.
Krishnamohan S.: I apologize, but I request you to call the number given above for further assistance in this regard.
[email protected]: mother fucker.
[email protected]: get out of my face
[email protected]: NOW!
[email protected]: I'm a pirate!
[email protected]: Yarrrrrgh!
[email protected]: fjdm jd
Krishnamohan S.: Please call the number given above for further assistance in this regard.
[email protected]: Blaaargh!
Krishnamohan S.: To better assist you in this regard, I request you to call our Customer Service Department at the number given above.
Krishnamohan S.: Are you still with me?
[email protected]: Just barely...the pills are kicking in...
Krishnamohan S.: In order to have more clarification in this regard, please call our Customer Service Department. I assure you that they will definitely help you in this regard.
[email protected]: pretty colors...
[email protected]: Are you there my daisy?
Krishnamohan S.: Our Customer Service Department available Mon-Fri 7am-12am; Sat-Sun 8am-10pm EST. If you call in the early hours you will get the line easily.
[email protected]: wanna cyber?
Krishnamohan S.: We here in EarthLink Network's Email department pride ourselves on providing fast, professional, top-notch technical support for our members, as well as a quality working environment for our technicians. Abusive language and/or curse words have no place in this environment. So that we may continue to provide you with the best technical support in the business, please refrain from using either abusive language or curse words in any future correspondence. Thank you for your cooperation.
[email protected]: =)[email protected]: Then STOP FUCKING ME OUT OF MY MONEY GOD DAMN SHIT STAINS!
[email protected]: Farming out american jobs at cheaper wages and then boosting your charges adding hidden fees...FUCK EARTHLINK!
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Old 08-08-2003, 11:14 AM   #2
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Old 08-08-2003, 11:15 AM   #3
skrog
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fucking classic
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Old 08-08-2003, 11:18 AM   #4
XxXotic
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are you there my daisy
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Old 08-08-2003, 11:20 AM   #5
evildick
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ha ha. Nice.

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Old 08-08-2003, 11:22 AM   #6
Sly_RJ
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Why would any American want jobs like those when they would have to deal with people like you all day?
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Old 08-08-2003, 11:23 AM   #7
Sly_RJ
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But I am sitting here laughing my ass off. Good one!
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Old 08-08-2003, 11:26 AM   #8
-=HOAX=-
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I wanna cry.
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Old 08-08-2003, 11:27 AM   #9
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crazy fucker!
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Old 08-08-2003, 11:28 AM   #10
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hoax: you're a fag
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Old 08-08-2003, 11:29 AM   #11
Joesho
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Quote:
Originally posted by -=HOAX=-
I wanna cry.
Just burn one Hoax... then go hook ya a big fattie chinook.. that will make you right again...
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Old 08-08-2003, 11:32 AM   #12
Rich J.
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"I'm a pirate!"
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Old 08-08-2003, 11:33 AM   #13
MattO
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I feel your anger
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Old 08-08-2003, 11:35 AM   #14
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Your problem seems to be with Earthlink policies. What I hate at the world is that you bring "Arab vs. American" into this, when it is just irrelevant.
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Old 08-08-2003, 11:36 AM   #15
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I hate you for hating the world ;-)

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Old 08-08-2003, 11:37 AM   #16
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anal pirate..blargh!
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Old 08-08-2003, 11:38 AM   #17
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Sad and funny at the same time
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Old 08-08-2003, 11:38 AM   #18
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Earthlink?

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Old 08-08-2003, 11:40 AM   #19
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Too funny.
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Old 08-08-2003, 11:41 AM   #20
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Earthlink?


why is the cat scared?
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Old 08-08-2003, 11:41 AM   #21
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Quote:
Originally posted by gothweb
Your problem seems to be with Earthlink policies. What I hate at the world is that you bring "Arab vs. American" into this, when it is just irrelevant.
Sure it is. You'll notice when you get back in the States. Come to SoCal. I think there's more foreigners here than nationals. Cruise up to northern California. All the manual labor workers are Mexicans that drive up to work, then turn around and go home with money for their family.

Plus it was pretty damn funny.
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Old 08-08-2003, 11:42 AM   #22
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Earthlink has a huge facility not far from here.

Its a huge warehouse type building where they clone their workers.

its a weird place.

I can drive by it, but would never stop there.

God damn scientologist headquarters.
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Old 08-08-2003, 12:02 PM   #23
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crazy fucker!

Get back to work you lazy, 60" lovin ass, slackin, bastard
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Old 08-08-2003, 12:13 PM   #24
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aw, shit. no you didnt!

you 8 hr webcamin, Loryns virtual pussy-lickin, link hotten, thread hijackin, asspirate!
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Old 08-08-2003, 12:16 PM   #25
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classic
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Old 08-08-2003, 12:21 PM   #26
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aw, shit. no you didnt!

you 8 hr webcamin, Loryns virtual pussy-lickin, link hotten, thread hijackin, asspirate!

Excuse me you wanna be DJ, Im fuckin plannin my next gig ...hooking up dates with the mommas, no emailing....Mother FUCKER. Why don' you get on that sorry ass thing you call a motorcycle and go get a real tattoo ya sissy

Long live Purlple Rain
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Old 08-08-2003, 12:23 PM   #27
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aw, shit. no you didnt!

you 8 hr webcamin, Loryns virtual pussy-lickin, link hotten, thread hijackin, asspirate!

How is your list coming btw?

Yeah thats what I thought....

Get back to work bitch
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Old 08-08-2003, 12:23 PM   #28
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Excuse me you wanna be DJ, Im fuckin plannin my next gig ...hooking up dates with the mommas, no emailing....Mother FUCKER. Why don' you get on that sorry ass thing you call a motorcycle and go get a real tattoo ya sissy

Long live Purlple Rain


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Old 08-08-2003, 12:25 PM   #29
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Quote:
Originally posted by iceicebaby



Excuse me you wanna be DJ, Im fuckin plannin my next gig ...hooking up dates with the mommas, no emailing....Mother FUCKER. Why don' you get on that sorry ass thing you call a motorcycle and go get a real tattoo ya sissy

Long live Purlple Rain

ooooooooooh!!!!
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