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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Registered User
Join Date: Mar 2003
Posts: 7
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A reversed transaction can be charged back - WTF???
Hey guys
Has this ever happened to anyone out there? I am fairly new to this industry, but how can this happen? Is there anything that webmasters or processors can do about this situation? Does it seem fair for Visa and MasterCard to be able to nail your merchant account with a chargeback after the transaction has already been reversed? this just doesn't seem fair!! What are your thoughts about this???
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Mack69 |
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#2 |
Too old to care
Industry Role:
Join Date: Jun 2001
Location: On the sofa, watching TV or doing my jigsaws.
Posts: 52,943
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I can see how it happened, the client thought it wan so credited when he read it on his statement so he charged it back. How it slipped through Visa is strange but they did pick up extra $$$ by missing it.
Good system, screw up and make more money. |
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#3 |
Confirmed User
Join Date: Feb 2001
Location: atlanta, GA
Posts: 6,432
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It has actually happened to me before,
I accidently doubled billed a customer found it the next day,, gave the refund but it usually takes 3 days for the batches to clear and show up in the customers statement fucker just chargedback it both |
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