Question: do any hosts offer SLA compensation above 100%? - GoFuckYourself.com

rowan · 07-19-2007, 03:55 PM

That is, more than a refund of a single month's fee, which for most of us is probably peanuts relative to the losses due to an extended outage. Rather, a penalty.

Just curious.

JuiceMonkey · 07-19-2007, 04:50 PM

If the host is going to be down for more than 100% of the month I don't understand why you would stay with them? Maybe I don't understand your question completely.

sacX · 07-19-2007, 07:15 PM

you can get business continuation insurance with softlayer.com not sure what it really entails though.

rowan · 07-19-2007, 08:23 PM

Quote:

Originally Posted by JuiceMonkey

If the host is going to be down for more than 100% of the month I don't understand why you would stay with them? Maybe I don't understand your question completely.

All the SLAs I've seen have a sharp downtime:credit curve once downtime exceeds a certain amount. A few hours of downtime could have you at 100% credit, but that's where it stops.

07-19-2007, 03:55 PM	#1
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Question: do any hosts offer SLA compensation above 100%? That is, more than a refund of a single month's fee, which for most of us is probably peanuts relative to the losses due to an extended outage. Rather, a penalty. Just curious.

07-19-2007, 04:50 PM	#2
JuiceMonkey Confirmed User Join Date: Oct 2004 Location: Brisbane/Vancouver/SanFran Posts: 3,581	If the host is going to be down for more than 100% of the month I don't understand why you would stay with them? Maybe I don't understand your question completely. __________________ ICQ: 72251955 GTalk: JuiceMonkey

07-19-2007, 07:15 PM	#3
sacX Confirmed User Join Date: Dec 2002 Location: New Zealand Posts: 2,998	you can get business continuation insurance with softlayer.com not sure what it really entails though. __________________ Have Asian Language Traffic?