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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-25-2004, 05:17 AM   #1
mensniche
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Join Date: Jun 2004
Location: UK
Posts: 455
Netbilling Alternative

I?m finding it very difficult to find a 3rd party processor to process my products, so now I?m looking to get a back-up merchant account. We use netbilling and they are fantastic but I would like a good back-up to netbilling who also do the fraud protections etc.

Thanks
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Old 08-25-2004, 06:03 AM   #2
rs1
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Join Date: May 2004
Location: United States
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i use netbilling also. there good for processing but DONT EVER try to get help after hours. the person that asnwers the phone is not better then an Answering machine. Last few times i called there after hours i think they quit.



But Mitch runs a good service overall
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Old 08-25-2004, 07:04 AM   #3
ace0r
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Feel free to shoot me an e-mail, I am sure we can accomodate your needs.
ace AT keyic.com
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Old 08-26-2004, 11:20 AM   #4
NETbilling
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Quote:
Originally posted by rs1
i use netbilling also. there good for processing but DONT EVER try to get help after hours. the person that asnwers the phone is not better then an Answering machine. Last few times i called there after hours i think they quit.



But Mitch runs a good service overall
I'm sorry that you feel that way. We actually have several people here after hours for customer service and a tech is always on call after hours and the programmers are on for emergency support. After 6pm PST we typically only handle emergency issues should they arise and if you ever call after hours and feel you are not being helped properly, please request that the customer service representative get in touch with me on my cell phone. You can also email me directly after hours at: [email protected] which I typically answer until at least 11 each night.

We also have a support system at: http://www.netbilling.com/cgi-bin/support/support.cgi

Thank you, Mitch Farber
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Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

Last edited by NETbilling; 08-26-2004 at 11:23 AM..
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