Ibill/GKard charges/costs customer extra $10? - GoFuckYourself.com

precise · 05-20-2005, 12:42 AM

Got a letter from a customer complaining Ibill rebills began costing him extra $10 since GKard (see letter below).
Does anyone have similar observations?

Sent: Thursday, May 19, 2005 11:18 AM
Subject: GKARD/GKBILL CASH ADVANCE (member #373)

> Just writing to explain reason for requesting cacelation of my membership.
>
> Seems your new billing company codes it's charges as "CASH ADVANCE" and not just as regular charge. Or perhaps it is my bank that feels necessary to interpret any charge from GKBILL in that manor (they add $10 fee for each charge from GKBILL). Anyway after being member for more years than I can remember I am canceling due to this fact.
>
> You might want to consider alternate company for billing.
> At that point I might consider renewing.
>
> Sincerely,

oldnewbie · 06-04-2005, 01:32 PM

Well, that's just lovely.

We have been having cancellation problems with GKard. Customers emailing and saying that they cancelled through https://www.ibillcs.com/ and even received email confirmation of their cancellation, but they continue to be charged.

When I log into CMI, there they are with an active membership and no sign of a cancellation. This isn't an isolated member or two trying to get refunds, and it's ONLY happening with Visa/GKard members.

I tried and tried to contact Ibill about this, to find out how GKard members can truly cancel their membership, but never received a response. Big surprise. I figured since I wasn't asking for money maybe they would actually answer, but nope. I finally gave up and removed the ibillcs.com link from the cancellation area and changed it to my email address, so I'll have to cancel them my own damn self from now on.

chadglni · 06-04-2005, 01:34 PM

Quote:

Originally Posted by precise

Got a letter from a customer complaining Ibill rebills began costing him extra $10 since GKard (see letter below).
Does anyone have similar observations?

Sent: Thursday, May 19, 2005 11:18 AM
Subject: GKARD/GKBILL CASH ADVANCE (member #373)

> Just writing to explain reason for requesting cacelation of my membership.
>
> Seems your new billing company codes it's charges as "CASH ADVANCE" and not just as regular charge. Or perhaps it is my bank that feels necessary to interpret any charge from GKBILL in that manor (they add $10 fee for each charge from GKBILL). Anyway after being member for more years than I can remember I am canceling due to this fact.
>
> You might want to consider alternate company for billing.
> At that point I might consider renewing.
>
> Sincerely,

I would give this guy a free membership and yank my Ibill links.

webspider · 06-04-2005, 03:12 PM

Quote:

Originally Posted by chadglni

I would give this guy a free membership and yank my Ibill links.

Exactly!

FilthyRob · 06-04-2005, 03:13 PM

Damn that sucks

keyboard warrior · 06-04-2005, 03:28 PM

ibill has to sneak in more money to stay alive is all.

oldnewbie · 06-05-2005, 05:58 PM

Quote:

Originally Posted by keyboard warrior

ibill has to sneak in more money to stay alive is all.

At the expense of the reputation of the sites they've already screwed over once by not paying.

xXxtreme2005 · 06-05-2005, 05:59 PM

FUCK Ibill they owe me over 4k loosy bitches!

05-20-2005, 12:42 AM	#1
precise Registered User Join Date: May 2005 Location: Germany Posts: 95	Ibill/GKard charges/costs customer extra $10? Got a letter from a customer complaining Ibill rebills began costing him extra $10 since GKard (see letter below). Does anyone have similar observations? Sent: Thursday, May 19, 2005 11:18 AM Subject: GKARD/GKBILL CASH ADVANCE (member #373) > Just writing to explain reason for requesting cacelation of my membership. > > Seems your new billing company codes it's charges as "CASH ADVANCE" and not just as regular charge. Or perhaps it is my bank that feels necessary to interpret any charge from GKBILL in that manor (they add $10 fee for each charge from GKBILL). Anyway after being member for more years than I can remember I am canceling due to this fact. > > You might want to consider alternate company for billing. > At that point I might consider renewing. > > Sincerely,

06-04-2005, 03:13 PM	#5
FilthyRob Confirmed User Join Date: Feb 2004 Location: Anaheim - CA Posts: 6,741	Damn that sucks __________________ AKA - Clubsexy

06-04-2005, 03:28 PM	#6
keyboard warrior Confirmed User Join Date: Jul 2004 Posts: 1,435	ibill has to sneak in more money to stay alive is all. __________________ - nothing here -

06-05-2005, 05:59 PM	#8
xXxtreme2005 Confirmed User Join Date: Feb 2005 Location: st louis/IL metro area Posts: 717	FUCK Ibill they owe me over 4k loosy bitches! __________________ GOT TRAFFIC?.......I BUY TRAFFIC ICQ 318-368-640

06-04-2005, 01:32 PM	#2
oldnewbie Confirmed User Join Date: Jul 2003 Location: The End Times Posts: 394	Well, that's just lovely. We have been having cancellation problems with GKard. Customers emailing and saying that they cancelled through https://www.ibillcs.com/ and even received email confirmation of their cancellation, but they continue to be charged. When I log into CMI, there they are with an active membership and no sign of a cancellation. This isn't an isolated member or two trying to get refunds, and it's ONLY happening with Visa/GKard members. I tried and tried to contact Ibill about this, to find out how GKard members can truly cancel their membership, but never received a response. Big surprise. I figured since I wasn't asking for money maybe they would actually answer, but nope. I finally gave up and removed the ibillcs.com link from the cancellation area and changed it to my email address, so I'll have to cancel them my own damn self from now on.