Dell computers again... - GoFuckYourself.com

Jakke PNG · 03-27-2002, 05:06 AM

Piece of shit customer service.
I ordered their laptop 12th of march, paid it in full in cash 13th of march, and they said I'd receive the machine by 28th of march.

Now I called them and tried to confirm this, what I got was this:

My phone was redicted somewhere abroad, the girl didn't speak finnish (I called finnish customer support)
This wasn't the bad thing really, the bad thing was that they informed me that they haven't started compiling my machine yet, and I would receive it around 24th of april.

WHAT THE FUCK?!
I already sold my current comp. That leaves me 3 weeks without a computer. Hungryman, care to contribute some computerparts

Amazing, isn't it?

Rocky · 03-27-2002, 05:27 AM

Dude, you got a Dell.

NickB. · 03-27-2002, 05:32 AM

hmmmm, the only thing you can do is sit back and relaxe mate!
that's exactly what they do over there at DELL

or!

You could go in like this:

and shoot everyone sitting back and relaxe!

Gemini · 03-27-2002, 05:32 AM

They make great boat anchors, but a laptop might be a better fishing sinker.

Dell

bunky · 03-27-2002, 06:42 AM

i love my Dell and i got her right on time

bunky

Slick · 03-27-2002, 06:51 AM

Hell, my brother wanted me to configure and order a Dell for him. I did it on a Friday night. The computer was already on his door on Wednesday. It was even duing the holiday season, so they kicked ass there.

Gemini · 03-27-2002, 07:08 AM

I imagine something being shipped to Finland will take some serious time no matter what Dell had to say about it. It has to go through increased security in customs on both sides, odds are it won't be flown over unless it was paid extra for... all that sort of thing. Its not like it went 2 states away. Look at how long it takes a simple T Shirt to reach Europe.

Jakke PNG · 03-27-2002, 07:17 AM

Quote:

Originally posted by Gemini
I imagine something being shipped to Finland will take some serious time no matter what Dell had to say about it. It has to go through increased security in customs on both sides, odds are it won't be flown over unless it was paid extra for... all that sort of thing. Its not like it went 2 states away. Look at how long it takes a simple T Shirt to reach Europe.

Ahh.. BUT, they said it'd be over by 28th of march.
Why couldn't they say it would take 2 months?!

Jamie · 03-27-2002, 11:33 AM

When we buy Dell servers they ship on time everytime. We've been very happy with Dell.

goodgirl · 03-27-2002, 11:39 AM

Rocky what is wrong with a Dell? meany!

I have a dell and mine was about a week late.

But it is damn nice

gg

Jakke PNG · 03-27-2002, 11:41 AM

Quote:

Originally posted by goodgirl
Rocky what is wrong with a Dell? meany!

I have a dell and mine was about a week late.

But it is damn nice

gg

Yeah, I bet it is.. if I'd only get it.

DrewKole · 03-27-2002, 11:49 AM

Think Rocky was makin a joke about that series of commercials here in the states, that has some stoner teen saying "Dude, you got a dell".

And... It has to be the overseas thingie... they probably realized about the extra security, and made an adjustment to the time.

I get my dells the day after they ship, with regular ground... Then again I live about an hour from the factory.

goodgirl · 03-27-2002, 11:56 AM

Call them and offer to talk to them until they have the machine boxed and shipped.

I remember having to wait, it sucked!

Jakke PNG · 03-27-2002, 12:08 PM

Quote:

Originally posted by goodgirl
Call them and offer to talk to them until they have the machine boxed and shipped.

I remember having to wait, it sucked!

I called them, and I think my tone of voice wasn't very nice. They said something about waiting for processors. Bitches.

ServerGenius · 03-27-2002, 12:12 PM

Dell sucks bigtime....they wanted me to try their servers....at that time I used non dell servers. They kept nagging me and bragging
about their new 1U high servers...I used the IBM netfinity 1U servers..

To stop the nagging I tried one....got it for free from Dell.....
I decided not to be complete asshole and give the thing a go.
Unpacked the thing screwed it in rack, want to install.....no RAID
drivers.....I search the net....nothing....I call Dell.....They tell me
the server is so new that there are NO RAID drivers available yet
I should call back in 2 months.........fuck that.

I return the server call the guy and explained him that it's quite
hard to test servers is NO OS is possible to install on it...
good story ends......NOT....2 weeks later I get an invoice for the
server.....which was given to me for free....and I had return it.

Call dell again and again and again.....took me 3 months and I
received about 6 invoices before they had corrected it......Then
they sent me a CAKE.....YES....A CAKE! with a note that asked
for apologies and that the RAID drivers were availabel....if I was
still interested they would be willing to send me the server again
so I could try it again.......FOR FREE!

duhhhh......Very nice offer....thanx but NO THANKS DELL!

No Joke this is a serious story!

DynaMite

bdld · 03-27-2002, 02:18 PM

ordered a dell laptop one week, got it the next.

FreeOnes · 03-27-2002, 03:36 PM

You only have 1 computer?

Jakke PNG · 03-28-2002, 01:34 AM

Quote:

Originally posted by freeones
You only have 1 computer?

Yeah. I don't need multiple. Well.. now I would need, but usually I do just fine with 1.

03-27-2002, 05:06 AM	#1
Jakke PNG ex-TeenGodFather Industry Role: Join Date: Nov 2001 Location: Suomi Finland Perkele Posts: 20,306	Dell computers again... Piece of shit customer service. I ordered their laptop 12th of march, paid it in full in cash 13th of march, and they said I'd receive the machine by 28th of march. Now I called them and tried to confirm this, what I got was this: My phone was redicted somewhere abroad, the girl didn't speak finnish (I called finnish customer support) This wasn't the bad thing really, the bad thing was that they informed me that they haven't started compiling my machine yet, and I would receive it around 24th of april. WHAT THE FUCK?! I already sold my current comp. That leaves me 3 weeks without a computer. Hungryman, care to contribute some computerparts Amazing, isn't it? __________________ ..and I'm off.

03-27-2002, 05:27 AM	#2
Rocky Confirmed User Join Date: Jul 2001 Location: Living Off The Grid Posts: 3,022	Dude, you got a Dell. __________________ Are you down with Sin?

03-27-2002, 06:42 AM	#5
bunky Confirmed User Join Date: Aug 2001 Location: Charlotte NC USA Posts: 902	i love my Dell and i got her right on time bunky __________________ BoneProne 4 Life - BoneProne Family [insert title here]

03-27-2002, 11:33 AM	#9
Jamie Confirmed User Join Date: Apr 2001 Location: CelebPay.com Posts: 2,517	When we buy Dell servers they ship on time everytime. We've been very happy with Dell. __________________ CelebPay: Promote Celebrity Reviews i/c/q - :1851935

03-27-2002, 11:39 AM	#10
goodgirl Confirmed User Industry Role: Join Date: Jul 2001 Location: Behind the monitor since 1988 Posts: 1,679	Rocky what is wrong with a Dell? meany! I have a dell and mine was about a week late. But it is damn nice gg __________________ Got Web Host providing Website Hosting since 2002.

03-27-2002, 05:32 AM	#3
NickB. Confirmed User Industry Role: Join Date: Aug 2001 Posts: 8,855	hmmmm, the only thing you can do is sit back and relaxe mate! that's exactly what they do over there at DELL or! You could go in like this: and shoot everyone sitting back and relaxe!

03-27-2002, 05:32 AM	#4
Gemini Confirmed User Join Date: Jan 2001 Location: o-HI-o Posts: 7,183	They make great boat anchors, but a laptop might be a better fishing sinker. Dell

03-27-2002, 06:51 AM	#6
Slick Confirmed User Industry Role: Join Date: Feb 2001 Location: Houghton, MI Posts: 7,338	Hell, my brother wanted me to configure and order a Dell for him. I did it on a Friday night. The computer was already on his door on Wednesday. It was even duing the holiday season, so they kicked ass there.

03-27-2002, 07:08 AM	#7
Gemini Confirmed User Join Date: Jan 2001 Location: o-HI-o Posts: 7,183	I imagine something being shipped to Finland will take some serious time no matter what Dell had to say about it. It has to go through increased security in customs on both sides, odds are it won't be flown over unless it was paid extra for... all that sort of thing. Its not like it went 2 states away. Look at how long it takes a simple T Shirt to reach Europe.

03-27-2002, 11:49 AM	#12
DrewKole Confirmed User Join Date: Aug 2001 Posts: 5,193	Think Rocky was makin a joke about that series of commercials here in the states, that has some stoner teen saying "Dude, you got a dell". And... It has to be the overseas thingie... they probably realized about the extra security, and made an adjustment to the time. I get my dells the day after they ship, with regular ground... Then again I live about an hour from the factory.

03-27-2002, 11:56 AM	#13
goodgirl Confirmed User Industry Role: Join Date: Jul 2001 Location: Behind the monitor since 1988 Posts: 1,679	Call them and offer to talk to them until they have the machine boxed and shipped. I remember having to wait, it sucked! __________________ Got Web Host providing Website Hosting since 2002.

03-27-2002, 12:12 PM	#15
ServerGenius Confirmed User Join Date: Feb 2002 Location: Amsterdam Posts: 9,377	Dell sucks bigtime....they wanted me to try their servers....at that time I used non dell servers. They kept nagging me and bragging about their new 1U high servers...I used the IBM netfinity 1U servers.. To stop the nagging I tried one....got it for free from Dell..... I decided not to be complete asshole and give the thing a go. Unpacked the thing screwed it in rack, want to install.....no RAID drivers.....I search the net....nothing....I call Dell.....They tell me the server is so new that there are NO RAID drivers available yet I should call back in 2 months.........fuck that. I return the server call the guy and explained him that it's quite hard to test servers is NO OS is possible to install on it... good story ends......NOT....2 weeks later I get an invoice for the server.....which was given to me for free....and I had return it. Call dell again and again and again.....took me 3 months and I received about 6 invoices before they had corrected it......Then they sent me a CAKE.....YES....A CAKE! with a note that asked for apologies and that the RAID drivers were availabel....if I was still interested they would be willing to send me the server again so I could try it again.......FOR FREE! duhhhh......Very nice offer....thanx but NO THANKS DELL! No Joke this is a serious story! DynaMite __________________ \| http://www.sinnerscash.com/ \| ICQ: 370820 \| Skype: SinnersCash \| AdultWhosWho \|

03-27-2002, 02:18 PM	#16
bdld $100,000 Join Date: Dec 2001 Posts: 11,452	ordered a dell laptop one week, got it the next.

03-27-2002, 03:36 PM	#17
FreeOnes Confirmed User Join Date: Jul 2001 Location: The Netherlands Posts: 3,400	You only have 1 computer? __________________ The new FreeOnes! - AdultFilmStarContent - BabeGalleries and much more! - 1Strike Movies and much more! All powered by Xpressa