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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-23-2006, 04:40 PM   #1
Libertine
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WebmastersDirect, some important questions

1) Why doesn't your uninstall option uninstall ALL files?

2) Why are there no uninstall instructions in your FAQ, or anywhere else on the public pages of your site for that matter?

3) Your terms explicitly state that when someone keeps the software on his PC past the trial, that person is legally obliged to pay you money. Yet, you claim that that person can simply uninstall, and that's it. You don't, however, inform users of this, and in fact threaten them with legal action. Why?

4) Why is there no contact information/customer support available for users who are not logged in, effectively preventing users with expired trials from finding a way to contact you on your website?

5) Why does your privacy policy give you the right to resell the financial information of your users, including creditcard number, creditcard expiration date, social security number, etc?

6) And why can the user only correspond about this information with you through email, while your email address is not provided on the privacy policy page but hidden inside the members area?

6) What is your relationship to the following?

Movieland
Mediapipe
AltPayments
altpayV2
Download Manager
fsupport
ITBills
MyAccessMedia
Notifier
P2Pnetworks

7) Why are there thousands of complaints from people unable to remove your software all over the internet, yet not a single post from a happy user?

8) Why do malware/spyware/badware sites consistently refer to you as badware, malware or ransomware?

9) Why do your terms explicitly not only give you the right to do exactly what it is you are denying you do (forcing users to keep your software if the trial expires), but also plainly state you do just that?

10) What are your feelings on facing reincarnation in the form of cockroaches?

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Old 05-23-2006, 04:42 PM   #2
sonofsam
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11) when you grow up do you want to be a firetruck or a tub of butter/margarine?
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Old 05-23-2006, 04:43 PM   #3
tenderobject
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sig spot
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Old 05-23-2006, 04:45 PM   #4
The Ghost
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Hmmm.... lot of talk about this lately.
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Old 05-23-2006, 04:48 PM   #5
Matiz
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Quote:
Originally Posted by sonofsam
11) when you grow up do you want to be a firetruck or a tub of butter/margarine?
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Old 05-23-2006, 04:52 PM   #6
Mighty Chin
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You Honestly Do Not Expect An Answer Do You?
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Old 05-23-2006, 04:53 PM   #7
Libertine
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Quote:
Originally Posted by Mighty Chin
You Honestly Do Not Expect An Answer Do You?
I am hoping for answers, but expecting deafening silence.
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Old 05-23-2006, 04:55 PM   #8
VicD
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Maybe they come up with another "sticky"
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Old 05-23-2006, 05:02 PM   #9
crockett
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Hey as long as they pay good money for exits it's all ok didn't you get the memo? Once they sponsor a Internext party once or twice everyone will love them.
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Old 05-23-2006, 05:04 PM   #10
Libertine
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Quote:
Originally Posted by crockett
Hey as long as they pay good money for exits it's all ok didn't you get the memo? Once they sponsor a Internext party once or twice everyone will love them.
If I ever see them at a webmaster convention I will accidentally spill beer on them and giggle maniacally
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Old 05-23-2006, 05:32 PM   #11
Internet Guy
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Good questions punkworld.
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Old 05-23-2006, 05:54 PM   #12
woj
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Quote:
Originally Posted by crockett
Hey as long as they pay good money for exits it's all ok didn't you get the memo? Once they sponsor a Internext party once or twice everyone will love them.
exactly
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Old 05-23-2006, 06:12 PM   #13
u-Bob
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Bump Bump.
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Old 05-23-2006, 07:02 PM   #14
KrisKross
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I hear crickets.
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Old 05-23-2006, 07:12 PM   #15
The Other Steve
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Quote:
Originally Posted by punkworld
If I ever see them at a webmaster convention I will accidentally spill beer on them and giggle maniacally

What a waste of good beer ... oh wait, that's American beer isn't it?

Perhaps you should spill the whole bottle.
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Old 05-23-2006, 07:16 PM   #16
wargames
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Bump for answers. Great post punkworld
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Old 05-23-2006, 07:18 PM   #17
seeric
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Quote:
Originally Posted by crockett
Hey as long as they pay good money for exits it's all ok didn't you get the memo? Once they sponsor a Internext party once or twice everyone will love them.

ummmmmmmm, not true

http://www.gofuckyourself.com/showthread.php?t=611203

i can make that 3k a month another way.

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Old 05-23-2006, 07:18 PM   #18
Rui
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Quote:
Originally Posted by crockett
Hey as long as they pay good money for exits it's all ok didn't you get the memo? Once they sponsor a Internext party once or twice everyone will love them.
that seems to be the way things work...sad sad sad
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Old 05-23-2006, 07:18 PM   #19
spacedog
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Quote:
Originally Posted by punkworld
5) Why does your privacy policy give you the right to resell the financial information of your users, including creditcard number, creditcard expiration date, social security number, etc?
I guess this means WebmasterDirect could end up in some really bad legal trouble as this is in direct violation of
THE PRIVACY ACT OF 1974 - 5 U.S.C. § 552a
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