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Old 08-10-2006, 10:59 PM   #1
Lykos
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I have to say that Epassporte was always good service for me!

Well i have to couse they are,i use them for last 2 years,and never had any problem... yeah they blocked my account when i had more then 5k on it(wich is quite normal and in their TOS),but once i simply called and verify it problem was solved and now i don't have any limits... not to mention Keyser over ICQ
Can't say anything bad really...
So i give my vote to EPASSPORTE,saved me many times when i was in other countries and missed some cash when i spent all on party
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Old 08-11-2006, 12:04 AM   #2
Lykos
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And no one reply when i say epass is good? lol
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Old 08-11-2006, 12:12 AM   #3
BIGTYMER
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You best knock on that wood yo!
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Old 08-11-2006, 12:15 AM   #4
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they're probably all waiting to see if they'll be able to get their money out of their accounts ;)

http://www.gfy.com/fucking-around-and-business-discussion/643161-major-news-transfer-epassporte-money-unless-verified-cc.html
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Old 08-11-2006, 02:05 AM   #5
Lykos
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Quote:
Originally Posted by basschick
they're probably all waiting to see if they'll be able to get their money out of their accounts ;)

http://www.gfy.com/fucking-around-and-business-discussion/643161-major-news-transfer-epassporte-money-unless-verified-cc.html
hmmm.... i just sow.... i belive all will be good...
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Old 08-11-2006, 02:07 AM   #6
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Quote:
Originally Posted by Lykos
hmmm.... i just sow.... i belive all will be good...

i hope so.. so very dissapointing.
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Old 08-11-2006, 02:16 AM   #7
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i see a lot of bad things said about them, but i've never had a problem...
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Old 08-11-2006, 02:22 AM   #8
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epass is good for me
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Old 08-11-2006, 02:27 AM   #9
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I'll add to the choir and say if this isn't temp I definitely won't be using epass in future to accept sponsor payments.
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Old 08-11-2006, 02:32 AM   #10
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i love my epass
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Old 08-11-2006, 02:49 AM   #11
Lykos
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i just talked over phone with them....
that's their NEW POLICY....and guy keep telling me that they sent email notice to every card holder....i didnt get that,did anyone get it?
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Old 08-11-2006, 02:50 AM   #12
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With their new transfer policy in place, WAS is the operative word here.
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Old 08-11-2006, 02:54 AM   #13
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yeah this is very shity.... i cant belive this happening in the moment i make this thread...jesus./.... and their representive on phone told me they sent notification emails....but i never recived anything... jesus..
hope it will be ok at the end...
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Old 08-11-2006, 02:56 AM   #14
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their support is good
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Old 08-11-2006, 02:56 AM   #15
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I have really had no problems with ePassporte either...
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Old 08-11-2006, 05:29 AM   #16
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Originally Posted by KingK7
I have really had no problems with ePassporte either...
I'm pleased for you and maybe I'm just a victim of Murphy's Law when it comes to EPassporte. I put very, very few transactions through them, yet it seems as if a couple of times a year there is some minor glitch to sort out, all the more frustrating precisely because they are minor yet getting them sorted out is like wading through mud. Until the resolution actually happens there is the feeling that you are trapped in a cycle of templated responses from which you may never escape.

My latest was the non-arrival of a new Electron card. Charged on July 7th, it was supposedly mailed on July 12th but didn't arrive. USPS isn't perfect, so okay. But its replacement was ordered on August 1st and there is still no sign of it, yesterday I emailed support to check when it was sent.

It hasn't been. And that bald nugget of information is all the first response included. No explanation of why after 10 days it still wasn't en route. No clue as to when it might be. Email back and the second response suggests I check back next week, but is otherwise no more informative. Finally I get an ICQ from KS with the news that hopefully my card will be sent today. We shall see.

And before my expiring card actually expired, I discovered by virtue of an ATM telling me my pin number was invalid, that when EP issue a new card, they also reset the existing card's pin number. They don't tell you that and it is hardly standard practise, so you find out the hard way. A lot of hassle for what should have been the routine annual replacement of a card and within the context of, what, 3+ years of promises that their customer service would improve, not very encouraging.

The point of EP is supposed to be convenience, otherwise why risk your money outside a fully regulated banking system (unless of course you deal with sponsors who only offer wires or EP and wires cost $50 apiece). But that convenience is negated if minor issues are not dealt with efficiently. I live in a small town which has only local banks with probably a half-dozen branches apiece, the staff are on near minimum wage and the "managers" likely only 25 cents an hour more. Yet things work as they should and when a question does arise, it is dealt with properly. I don't want to think about what EP would be like without KK, Rand and more recently KS.

Which is the main reason I don't put much through EP and never leave any money sitting there. No matter how much EP make from people who haven't had problems yet or are stuck living with them, the constant stream of negative comments has to cost them a fortune. And what well-run business would live with that for as long as EP has? Already burned by Globill, iBill and Paypal, I would be a damn fool to feel comfortable with that thought.
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Old 08-11-2006, 05:41 AM   #17
tenderobject
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Quote:
Originally Posted by jayeff
I'm pleased for you and maybe I'm just a victim of Murphy's Law when it comes to EPassporte. I put very, very few transactions through them, yet it seems as if a couple of times a year there is some minor glitch to sort out, all the more frustrating precisely because they are minor yet getting them sorted out is like wading through mud. Until the resolution actually happens there is the feeling that you are trapped in a cycle of templated responses from which you may never escape.

My latest was the non-arrival of a new Electron card. Charged on July 7th, it was supposedly mailed on July 12th but didn't arrive. USPS isn't perfect, so okay. But its replacement was ordered on August 1st and there is still no sign of it, yesterday I emailed support to check when it was sent.

It hasn't been. And that bald nugget of information is all the first response included. No explanation of why after 10 days it still wasn't en route. No clue as to when it might be. Email back and the second response suggests I check back next week, but is otherwise no more informative. Finally I get an ICQ from KS with the news that hopefully my card will be sent today. We shall see.

And before my expiring card actually expired, I discovered by virtue of an ATM telling me my pin number was invalid, that when EP issue a new card, they also reset the existing card's pin number. They don't tell you that and it is hardly standard practise, so you find out the hard way. A lot of hassle for what should have been the routine annual replacement of a card and within the context of, what, 3+ years of promises that their customer service would improve, not very encouraging.

The point of EP is supposed to be convenience, otherwise why risk your money outside a fully regulated banking system (unless of course you deal with sponsors who only offer wires or EP and wires cost $50 apiece). But that convenience is negated if minor issues are not dealt with efficiently. I live in a small town which has only local banks with probably a half-dozen branches apiece, the staff are on near minimum wage and the "managers" likely only 25 cents an hour more. Yet things work as they should and when a question does arise, it is dealt with properly. I don't want to think about what EP would be like without KK, Rand and more recently KS.

Which is the main reason I don't put much through EP and never leave any money sitting there. No matter how much EP make from people who haven't had problems yet or are stuck living with them, the constant stream of negative comments has to cost them a fortune. And what well-run business would live with that for as long as EP has? Already burned by Globill, iBill and Paypal, I would be a damn fool to feel comfortable with that thought.
well said jayeff. im starting to hate epass.
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Old 08-11-2006, 05:46 AM   #18
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Nice to read a positive post about e-pass.
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Old 08-11-2006, 08:26 AM   #19
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of course is epass good
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Old 08-11-2006, 12:45 PM   #20
Lykos
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Just talked with Keyser!
And all is taken care and works normal,am glad i was hoping it will all be ok couse it is now
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