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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 11-04-2006, 11:05 AM   #1
facialfreak
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WTF?!? NATNAMES.COM does not have any domain name support on weekends??

I have one domain with them and decided it was time to consolidate it with my Godaddy account with more than 200 domains ...

I have tried 3 times now to initiate the transfer process, but NatNames refuses to acknowledge the transfer request, so I phoned them today, and was told that they only provide domain support M-F

I was speachless ... for $15 per domain, am I wrong for expecting customer service AT LEAST as good as Godaddy ??

How can a company charge twice as much for their domains, and only provide half the level of customer service?

Wow ... reminds me of NSI back in 1996

{/rant}
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Last edited by facialfreak; 11-04-2006 at 11:06 AM..
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Old 11-04-2006, 11:06 AM   #2
squishypimp
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godaddy & directnic have 24-7 support.
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Old 11-04-2006, 11:11 AM   #3
facialfreak
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yep .... I have been a godaddy customer for over 6 years, and have no complaints

Just last week I phoned them for something, and the girl on the other end reminded me that I had 9 domains expiring between now and the end of the year. She asked if I was interested in renewing them with her now, and she gave me 50% off for doing so!

This is a company who truely values your biz IMHO
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Old 11-04-2006, 11:16 AM   #4
facialfreak
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a small disclaimer is due here .... I know NatNet is a decent company - one of the good guys in the biz so to say - and have even partied with T and crew ...

I am not disputing the integrity of their company here, but I was really thrown in a loop to find out that their over-priced domains have no weekend TS.

Sorry guys ... webmasters have their own schedules, and for a great many of us, that schedule is not 9-5 / M-F

I became a webmaster to give up that 9-5 life ..
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Old 11-04-2006, 11:18 AM   #5
gooddomains
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godaddy is the shit
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