Cams.com & Alt.com - Worst Customer Service in Biz - GoFuckYourself.com

webdeke · 10-23-2008, 11:30 AM

WTF is going on at Cams.com and Alt.com?!?!?

Have sent both numerous emails and made a pair of phone calls to get them to pay me and fix/give me answers as to why I suddenly had a negative account balance on October 2nd for Cams.com, a day after getting a $130 signup - saw they posted on their site a couple days later that there was an error on their end that they would fix asap. Yeah - way to not fix it 21 days later guys!

Also, have made about $200 from alt.com in new sales and recurring sales over past 8 months, and haven't seen a dime of it due a mysterious negative balance that popped up sometime this past spring - my balance is somehow a whopping negative $230! also, my balance never changes, despite rebills and new signups - I keep asking them why I have a negative balance and nobody responds with anything unless I call. When I called 3 weeks ago and then a week later, was told by girl on phone both times that her manager would look into it and get back to me later that day. 9 days went by with no response, then i received lame email saying that 'they were looking into it' and I would hear back from them the next day. Haven't heard anything since.

Ridiculous customer service. WTF am I doing with a negative balance anyway???

Anyone else dealing with similar shit from AFF???

Penthouse Tony · 10-23-2008, 11:35 AM

Sorry for the trouble you've experienced. Please contact me so we can resolve this.

webdeke · 10-23-2008, 12:27 PM

ok, thanks for offering to help, just sent you an email...

Nikki_Licks · 10-23-2008, 12:32 PM

Contact Scooter (cams.com), I am sure he will be happy to help you out with your issue

BradM · 10-23-2008, 12:35 PM

Quote:

Originally Posted by Nikki_Licks

Contact Scooter (cams.com), I am sure he will be happy to help you out with your issue

Cams.com and CamZ.com are 2 different companies.

react · 10-23-2008, 02:33 PM

Try sending them a check to get that negative balance issue cleared up.

webdeke · 10-23-2008, 03:49 PM

Thanks to Sagi of AFF, my issues have been resolved. Thanks Sagi for the quick response!

SCOOTER · 10-23-2008, 06:09 PM

Quote:

Originally Posted by BradM

Cams.com and CamZ.com are 2 different companies.

He can still contact me if he wants ..lol

Penthouse Tony · 10-23-2008, 06:16 PM

Quote:

Originally Posted by webdeke

Thanks to Sagi of AFF, my issues have been resolved. Thanks Sagi for the quick response!

My pleasure. Glad I could sort it out for you.

travs · 10-23-2008, 06:21 PM

glad to know this gets in good direction

10-23-2008, 11:30 AM	#1
webdeke Registered User Join Date: Oct 2008 Location: Durango, CO Posts: 79	Cams.com & Alt.com - Worst Customer Service in Biz WTF is going on at Cams.com and Alt.com?!?!? Have sent both numerous emails and made a pair of phone calls to get them to pay me and fix/give me answers as to why I suddenly had a negative account balance on October 2nd for Cams.com, a day after getting a $130 signup - saw they posted on their site a couple days later that there was an error on their end that they would fix asap. Yeah - way to not fix it 21 days later guys! Also, have made about $200 from alt.com in new sales and recurring sales over past 8 months, and haven't seen a dime of it due a mysterious negative balance that popped up sometime this past spring - my balance is somehow a whopping negative $230! also, my balance never changes, despite rebills and new signups - I keep asking them why I have a negative balance and nobody responds with anything unless I call. When I called 3 weeks ago and then a week later, was told by girl on phone both times that her manager would look into it and get back to me later that day. 9 days went by with no response, then i received lame email saying that 'they were looking into it' and I would hear back from them the next day. Haven't heard anything since. Ridiculous customer service. WTF am I doing with a negative balance anyway??? Anyone else dealing with similar shit from AFF??? __________________

10-23-2008, 11:35 AM	#2
Penthouse Tony Confirmed User Industry Role: Join Date: Apr 2004 Location: Mountain View, CA Posts: 5,835	Sorry for the trouble you've experienced. Please contact me so we can resolve this. __________________ aamos AT FFN dot com Penthouse.com Business Development ICQ: 49090846 \| Yahoo IM: ff_aamos

10-23-2008, 12:27 PM	#3
webdeke Registered User Join Date: Oct 2008 Location: Durango, CO Posts: 79	ok, thanks for offering to help, just sent you an email... __________________

10-23-2008, 12:32 PM	#4
Nikki_Licks Confirmed User Join Date: May 2005 Location: Behind The Lens Posts: 6,323	Contact Scooter (cams.com), I am sure he will be happy to help you out with your issue __________________ Amateur Content ICQ: 292 356 077

10-23-2008, 02:33 PM	#6
react Confirmed User Industry Role: Join Date: Sep 2003 Location: NZ Posts: 673	Try sending them a check to get that negative balance issue cleared up. __________________ -- react

10-23-2008, 03:49 PM	#7
webdeke Registered User Join Date: Oct 2008 Location: Durango, CO Posts: 79	Thanks to Sagi of AFF, my issues have been resolved. Thanks Sagi for the quick response! __________________

10-23-2008, 06:21 PM	#10
travs Confirmed User Industry Role: Join Date: Jul 2003 Posts: 1,631	glad to know this gets in good direction