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Old 10-23-2008, 06:16 PM   #1
CunningStunt
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Insurance claim help - they are trying to replace my LAPTOP with a pile of crap

So my VAIO laptop died, dirty power / dodgy electrics etc, not sure exactly why, just is dead.

It cost me $1980 about 3 years ago, and at the time, damn good machine. Of course the spec now is the lowest possible you can buy.

I put in a claim, and they've offered to replace it with....a VAIO NS something or other, intergrated crappy graphics and 1Gb ram piece of shit at $800.

How the fuck is that a "replace like for like" policy?

Talk about being sucked in.

Going to fight it.
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Old 10-23-2008, 06:33 PM   #2
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What was the specs on the old one and the new one?
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Old 10-23-2008, 06:35 PM   #3
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buy a new one...laptop dies...i didnt know that was an insurance claim
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Old 10-23-2008, 06:40 PM   #4
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Quote:
Originally Posted by CunningStunt View Post
So my VAIO laptop died, dirty power / dodgy electrics etc, not sure exactly why, just is dead.

It cost me $1980 about 3 years ago, and at the time, damn good machine. Of course the spec now is the lowest possible you can buy.

I put in a claim, and they've offered to replace it with....a VAIO NS something or other, intergrated crappy graphics and 1Gb ram piece of shit at $800.

How the fuck is that a "replace like for like" policy?

Talk about being sucked in.

Going to fight it.

are the specs pretty much the same as what you bought 3 years ago?
Isn't depreciation and usage allowed to be considered as well. I mean you did get 3 years of use out of it. Hell do you think you would even get 800.00 out of yours assuming it worked and was sold?

Only thing I could see as being wrong was if the specs are different.
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Old 10-23-2008, 06:41 PM   #5
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poor you
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Old 10-23-2008, 06:54 PM   #6
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I'd take new replacement laptop, sell it on Ebay, take whatever profit you get and put it towards a better one.

How is it getting replaced ? Did you buy an extended warranty or something when you originally bought it ?
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Old 10-23-2008, 07:00 PM   #7
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Your 3 year old laptop is a pile of crap now. Count your lucky stars you're getting something back from it.
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Old 10-23-2008, 07:07 PM   #8
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Holy shit I got a pile of laptops sitting around does homeowners insurance cover any of them?

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Old 10-23-2008, 07:08 PM   #9
CunningStunt
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Originally Posted by Slick View Post
I'd take new replacement laptop, sell it on Ebay, take whatever profit you get and put it towards a better one.

How is it getting replaced ? Did you buy an extended warranty or something when you originally bought it ?
I think the Ebay option is probably the best. Your Home Insurance policy covers all sorts of things

Well actually, I am getting a bit greedy with it now I should count myself lucky to get anything. Just had my eye on a 4Gb Lenovo with 512mb dedicated graphics

The spec is about the same.
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Old 10-23-2008, 07:49 PM   #10
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the ebay option is the best, insurance sucks like that but on things like cars you are happy it's like for like because thats where they get fucked
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Old 10-23-2008, 07:58 PM   #11
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Which insurance company mate? Allianz are a bunch of muppets when it comes to claims.

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Old 10-23-2008, 08:43 PM   #12
CunningStunt
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NRMA. I can see where they're coming from with the depreciation etc. Just a shame, was looking forward to a better new toy
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Old 10-23-2008, 09:01 PM   #13
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That's been the standard excuse forever.you usually can pay to upgrade to a better system in lieu
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