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Old 11-22-2008, 07:37 AM   #1
directfiesta
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Why do clients don't pay there hosting bills ...

Fucking fed up of chasing for a $5.99 monthly payment as well as dedicated boxes at $245.00 ...

Mostly always the same clients ....

I think I will be sending some notice of termination today ... No time for this shit.
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Old 11-22-2008, 07:48 AM   #2
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I know what you're saying.
You need to be more strict with the rules otherwise they'll see a weakness and try to profit from it.
Just set your scripts to suspend anyone over two weeks due with no exception.
They'll start paying in time after a while.
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Old 11-22-2008, 07:49 AM   #3
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Quote:
Originally Posted by directfiesta View Post
Fucking fed up of chasing for a $5.99 monthly payment as well as dedicated boxes at $245.00 ...

Mostly always the same clients ....

I think I will be sending some notice of termination today ... No time for this shit.
I am sorry about that. Now there is something I need you to tell me. I do have some friends who changed their website host from the US to Canada and they are based in the US. Asked them why but they wouldn't tell me. What are the advantages of hosting my website in Canada and not the US? Sorry if it sounds petty. I am considering hosting a streaming media server and would like to consider all the options. Many thanks.
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Old 11-22-2008, 09:22 AM   #4
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Wow I hate Rowan Atkinson - I had to adblock that GIF...
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Old 11-22-2008, 09:40 AM   #5
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I bet if they think that their websites will no longer be accessible then they will pay up. Otherwise, suspend the fucking accounts. Gotta pay hosting charges. No way around that.
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Old 11-22-2008, 11:28 AM   #6
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suspend the sites and replace all their index.html with google ads or something
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Old 11-22-2008, 11:31 AM   #7
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if they're 30days in arrears, just shut off their access. Dedi box or shared hosting, gotta pay your bills.

And damn, you must be pissed, cos your thread title was not even engrish ;)
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Old 11-22-2008, 11:37 AM   #8
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Webair knows to hit my account around the same time each month....I even let them know a long time ago that if my hosting bill goes unpaid and they cannot contact me, assume that I'm either in the hospital, or in jail and to keep my data until I return....

My bill's been current for over five years with them...
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Old 11-22-2008, 11:46 AM   #9
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i pay hosting 3 months at a time and i try to pay a month early

no hosting = no money made, at all so its not something i like to fuck around with
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Old 11-22-2008, 12:51 PM   #10
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just pull their sites and put something like

This website has been suspended because of overdue hosting charges.

Shame tactic works
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Old 11-22-2008, 12:59 PM   #11
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no payment turn them off! they will come around
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Old 11-22-2008, 02:02 PM   #12
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just like payment processors and merchant accounts have a "blacklist" of people who chargeback...

Hosting companies should have one too... then all hosting companies can scrub new signups threw it and decide if they want that customer or not based on their actions at their past hosts.

It should be called:

The RODC.

The Registry of Debtor (*cough* deadbeat) Clients
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Old 11-22-2008, 04:56 PM   #13
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I just pay by automatic withdrawal on credit card, only thing you have to remember is to update your card in 3 years when the card expires.

I would force the people who are dicking you around to go automatic withdrawal via credit card.
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Old 11-22-2008, 05:14 PM   #14
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Start charging bigger late fees for repeat offenders
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Old 11-22-2008, 05:46 PM   #15
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Just update your AUP to include large fees for payments received more than 5 days late without prior written notice.

It's our job as a hosting company to provide a service. We're bound by our SLA to do you right.

It's the clients job to pay on time and honor their TOS. They're bound by our AUP/TOS.

A client who doesn't pay is like a host who's always down/slow.
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Old 11-22-2008, 07:24 PM   #16
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Reminder email one week before it's due.
If they don't pay on time then lock them out of their site/server.
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Old 11-22-2008, 07:25 PM   #17
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always pay late...
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Old 11-22-2008, 08:38 PM   #18
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Auto-rebill? Anyway it's not what the industry is based on? rebill? I don't need to manually pay every month for my hosting at hostgator...

Chit Chat to answer your questions: People who host in Canada are usually because they don't want fuck around with 2257 doc etc...
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Old 11-22-2008, 08:45 PM   #19
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Quote:
Originally Posted by x-rate View Post
Auto-rebill? Anyway it's not what the industry is based on? rebill? I don't need to manually pay every month for my hosting at hostgator...

Chit Chat to answer your questions: People who host in Canada are usually because they don't want fuck around with 2257 doc etc...
Most of the delinquents are using Epassporte , but not the virtual account. So auto-rebill doesn't work for them.

Thanks for the info on auto-rebill ; I didn't know it existed ( sic ).....

As for your other statement, just more BS .... Clients select their host based on many variables... from uptime to service ...

Naturally, your host HOSTGATOR would have already cut you off if late on payment, because they don"t give a shit about you
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I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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Old 11-23-2008, 02:18 PM   #20
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Naturally, your host HOSTGATOR would have already cut you off if late on payment, because they don"t give a shit about you
I have more respect for a company that dont give a shit about loosing a client because they have volume; than a guy who run a business and still trying to figure how he should bill his clients..
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Old 11-23-2008, 04:08 PM   #21
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Send them some emails letting them know that they do don't owe money. That should make things crystal clear for them. Communication is key in cases like these.
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