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Old 01-02-2009, 02:21 PM   #1
BradM
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Now I know why America is falling apart.

It's our fault.

I just called Kaiser Permanente to get health coverage. I currently have blue cross.
To make a long story short the woman on the phone was INSANELY rude and condescending. I explained I was not very knowledgeable about their health care plans and I needed help finding a good plan to fit my situation. She informed me maybe I should learn about the health care system before I call a company. I informed her that was HER job, and if she was not capable of helping I'd like to speak to a supervisor. She replied with "whatever" and I was escalated where I let the person know the previous rep was a buffoon. This is the short version.

People are idiots, rude, and overpaid in this country and I now understand why everything is melting.
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Old 01-02-2009, 02:22 PM   #2
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Quote:
Originally Posted by BradM View Post
It's our fault.

I just called Kaiser Permanente to get health coverage. I currently have blue cross.
To make a long story short the woman on the phone was INSANELY rude and condescending. I explained I was not very knowledgeable about their health care plans and I needed help finding a good plan to fit my situation. She informed me maybe I should learn about the health care system before I call a company. I informed her that was HER job, and if she was not capable of helping I'd like to speak to a supervisor. She replied with "whatever" and I was escalated where I let the person know the previous rep was a buffoon. This is the short version.

People are idiots, rude, and overpaid in this country and I now understand why everything is melting.
no you're just scratching the surface...
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Old 01-02-2009, 02:38 PM   #3
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Quote:
Originally Posted by BradM View Post
It's our fault.

I just called Kaiser Permanente to get health coverage. I currently have blue cross.
To make a long story short the woman on the phone was INSANELY rude and condescending. I explained I was not very knowledgeable about their health care plans and I needed help finding a good plan to fit my situation. She informed me maybe I should learn about the health care system before I call a company. I informed her that was HER job, and if she was not capable of helping I'd like to speak to a supervisor. She replied with "whatever" and I was escalated where I let the person know the previous rep was a buffoon. This is the short version.

People are idiots, rude, and overpaid in this country and I now understand why everything is melting.
I'm guessing you don't live in the south. If you did, you would be used to this sort of incompetence by now.
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Old 01-02-2009, 02:39 PM   #4
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wow wrong thread
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Old 01-02-2009, 02:40 PM   #5
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People are idiots, rude, and overpaid in this country and I now understand why everything is melting.
That's not just in your country. This rude and clueless stuff is going on everywhere.
If I ask a normal simple question to any callcenter employee in Holland they have to switch me to the manager who is also clueless in most occasions.

From all the people I hired & fired throughout the years, just one stood out with something he said when I hired him.
He said he was proud to work again after being unemployed for 5 years and now he has the respect back from his family and friends and he will prove to me he's worht it.
I still employ this guy after 18 years....
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Old 01-02-2009, 02:44 PM   #6
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In Italy that is considered being polite with a customer.
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Old 01-02-2009, 02:49 PM   #7
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People weren't morons before TV came out.
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Old 01-02-2009, 02:50 PM   #8
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I'm guessing you don't live in the south. If you did, you would be used to this sort of incompetence by now.
No fucking shit... I can't stand it down here.
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Old 01-02-2009, 02:53 PM   #9
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You think thats bad. People here can not even give directions. Let alone help you with something that you plan to pay for.

Had the girl in KFC tell us the ONLY way to get diet pepsi was to buy it in the can, and that we could not get all dark meat for the meal. So we got the regular box and went to sit down. Looked at the change and she had shorted us 50 pesos. about 5 dollars. The wife went to deal with it, and over heard a local order all dark meat, as well as diet pepsi and got what he wanted.


People just dont use their brains anymore.

They dont need to the TV tells them what to think what to do, and what to buy.
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Old 01-02-2009, 02:56 PM   #10
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I am just shocked that people are like this. It's a simple question. What health care plan would be best for my family? Getting attitude about it makes no sense.

I can TELL she was sitting there picking her nails planning her weekend while talking to me as if I was mentally retarded and she was king of the world. I guess it just bothers me when people are INTENTIONALLY rude for absolutely no reason.

Anyway this may go on in larger quantities elsewhere but I guess what I am getting at is that sort of behavior will not help the world.
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Old 01-02-2009, 03:01 PM   #11
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The average person is dumber than pond scum. People should be forced to IQ test and should be placed in jobs according to their IQ and problem solving skills. If you can't use deductive reasoning, don't be in a position where choices need to be made dynamically for example.

"Average Phillipinos and Indians should not be allowed to give tech support because they are genetically UNABLE to answer questions outside of their realm. I've met Flips in the states who when asked a question outside of their knowledge bubble look like I just shorted their brain out - they just aren't built for that.

Average whites should not run dry cleaners or build sandwiches. Repetitive work drives whites insane and causes them to become serial killers.

Average blacks should not handle food or call centers. They don't care if they blow a snot rocket into your chicken nuggets or talk shit to you on the phone. "

Anyway overall I am just shocked that people can co-exist or DREAM to co-exist when they are too stupid to have even common curtosy these days.
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Old 01-02-2009, 03:26 PM   #12
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Quote:
Originally Posted by notime View Post
That's not just in your country. This rude and clueless stuff is going on everywhere.
If I ask a normal simple question to any callcenter employee in Holland they have to switch me to the manager who is also clueless in most occasions.

From all the people I hired & fired throughout the years, just one stood out with something he said when I hired him.
He said he was proud to work again after being unemployed for 5 years and now he has the respect back from his family and friends and he will prove to me he's worht it.
I still employ this guy after 18 years....
There is a big difference between someone whom wants a job vs someone whom wants a paycheck.
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Old 01-02-2009, 03:29 PM   #13
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Quote:
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I am just shocked that people are like this. It's a simple question. What health care plan would be best for my family? Getting attitude about it makes no sense.

I can TELL she was sitting there picking her nails planning her weekend while talking to me as if I was mentally retarded and she was king of the world. I guess it just bothers me when people are INTENTIONALLY rude for absolutely no reason.

Anyway this may go on in larger quantities elsewhere but I guess what I am getting at is that sort of behavior will not help the world.
power corrupts. even the most petty of powers...
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Old 01-02-2009, 03:33 PM   #14
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Don't forget that they expect everything for nothing.
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Old 01-02-2009, 03:42 PM   #15
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just passing through, good luck with the medical rip-off system!
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Old 01-02-2009, 04:22 PM   #16
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I just called the IRS, specifically the EIN application line, and asked three different reps a pretty basic question about requirements for an EIN... each one said they didn't know and their job was to just take the application and type it into the computer, and kept forwarding me to someone else until finally I got an east indian sounding guy who's answer was filled with a lot of "I think" and "probably"
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Old 01-02-2009, 04:29 PM   #18
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in saudi she would be sentenced to stoning
I'll take one one-way ticket please.
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Old 01-02-2009, 04:50 PM   #19
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And whats the long story? What did the supervisor say?
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Old 01-02-2009, 05:01 PM   #20
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In Panama that would be considered a perfectly normal and kind of polite interaction.
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Old 01-02-2009, 05:06 PM   #21
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People are rude idiots everywhere, sadly.
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Old 01-02-2009, 05:20 PM   #22
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People weren't morons before TV came out.
Although I dissagree with that statement after hearing a wide assortment of stories from older people. May I ask how old you are?
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Old 01-02-2009, 05:43 PM   #23
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I'll take one one-way ticket please.
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Old 01-02-2009, 05:45 PM   #24
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25% percent of Americans can point out the USA on a map.
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Old 01-02-2009, 05:49 PM   #25
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I see this daily. I started to think it was just Florida - thanks for helping me realize how widespread laziness and stupidity has become. Anyone ever see that movie - Idiocracy?

As a parent, this becomes difficult. Imagine the surprise when an American girl of age 16, doesn't want to study for her drivers license, and rather than try - she just says oh well.
I couldn't wait to drive, it meant independence - it wasn't something i was prepared to fail at. Laziness and stupidity has gotten out of control.

In this one, i am at a loss for words.
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Old 01-02-2009, 05:57 PM   #26
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I wonder if it would change things if everyone would record & post up bs like that on youtube, etc.

Just to get companies to clean up their act. They record you all the time, might as well record them too.
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Old 01-03-2009, 02:42 PM   #27
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Quote:
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It's our fault.

People are idiots, rude, and overpaid in this country and I now understand why everything is melting.
You're absolutely right! I guess I am nervous right now
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Old 01-03-2009, 04:34 PM   #28
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yeah, i can't wait to leave the US where ALL
the incompetent, rude morons are.

how DID we get all of them anyways?
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