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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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01-29-2009, 02:36 AM
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#1 |
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Confirmed User
Industry Role:
Join Date: Aug 2001
Location: Scotland
Posts: 2,238
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NATs contact - URGENT
Hi,
Does anyone know of a way to contact NATs (TooMuchMedia) after hours? I've had hardware failure on my NATs machine and have swapped it out for a new one but need the license regenerated. Have already sent in a "severe" support ticket but I'd just like the added bonus of knowing that I can get helped now rather than in 6 hours when they open shop. Cheers ...
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Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. |
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01-29-2009, 02:41 AM
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#2 |
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It's coming look busy
Join Date: Mar 2001
Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn".
Posts: 35,299
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It is one of the "flaws" with the system - despite how many depend on it and pay monthly fee's.
Unless someone surprises me and lets me know they now do have 24/7 emergency support that answers phones and emails now.
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01-29-2009, 02:46 AM
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#3 | |
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Confirmed User
Industry Role:
Join Date: Aug 2001
Location: Scotland
Posts: 2,238
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Quote:
__________________
Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. |
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01-29-2009, 02:58 AM
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#4 | |
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It's coming look busy
Join Date: Mar 2001
Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn".
Posts: 35,299
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Quote:
What is really annoying is often these after hour problems are something anyone who was told how to generate keys, or perform basic functions could do. So it is not like they would need to hire a super expensive tech.
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01-29-2009, 03:23 AM
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#5 | |
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Confirmed User
Industry Role:
Join Date: Aug 2001
Location: Scotland
Posts: 2,238
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Quote:
 Still no response so I'm resigned to having to wait another 5 hours .....
__________________
Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. |
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01-29-2009, 03:25 AM
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#6 | |
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It's coming look busy
Join Date: Mar 2001
Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn".
Posts: 35,299
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Quote:
It could be a lot worse. Your license could die and moments latter your biggest whale affiliate has some stat questions and needs some promo stuff. This person of course never asks for anything 99% of the time. He just works hard and sends you mad joins. Yet somehow he has you on ICQ and you notice that you can not get into the admin.
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01-29-2009, 03:32 AM
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#7 | |
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Confirmed User
Industry Role:
Join Date: Aug 2001
Location: Scotland
Posts: 2,238
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Quote:
__________________
Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. |
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01-29-2009, 03:40 AM
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#8 | |
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It's coming look busy
Join Date: Mar 2001
Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn".
Posts: 35,299
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Quote:
Hey can you see the new sales in ccbill and or epoch? Pretty sure if you see them there all is cool and stuff can get resynched come morning, same with rebills.
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01-29-2009, 07:58 AM
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#9 |
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Confirmed User
Join Date: Nov 2005
Posts: 2,804
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page 2 bump just incase
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01-29-2009, 08:10 AM
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#10 | |
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Confirmed User
Industry Role:
Join Date: Aug 2001
Location: Scotland
Posts: 2,238
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Quote:
__________________
Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. |
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