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Old 03-18-2009, 10:08 AM   #1
lulu36
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need a CRM - any suggestions?

hello all. i need a user friendly CRM. anyone know sugar crm? sorry can't link to it for some odd reason right now. i appreciate any feedback here.
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Old 03-18-2009, 10:10 AM   #2
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salesforce if your a big boy
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Old 03-18-2009, 10:17 AM   #3
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I use Salesforce and recommend it to anyone who needs CRM software of any time.

Even if you're a little guy, it's still a great tool...if used properly.

http://www.salesforce.com
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Old 03-18-2009, 10:20 AM   #4
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Hey lulu, I have used several. Saleforce is the best, but expensive and only for larger companies. I tired Goldmine..was ok. Tried another one that was raided by the FBI...see Entellium. I would stick with ACT. Takes a little while to get used to, but very functional, and you can customize it. Be happy to help out if you need it
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Old 03-18-2009, 10:23 AM   #5
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Quote:
Originally Posted by JC Maldini View Post
Hey lulu, I have used several. Saleforce is the best, but expensive and only for larger companies.
They have a personal edition, which is actually FREE to use.

http://www.salesforce.com/products/e...sonal-edition/

There are a number of options for business large and small.
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Old 03-18-2009, 10:24 AM   #6
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Huh...you right Candy...they never used to offer that. This is a great deal for small biz..might make the switch myself. TY!
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Old 03-18-2009, 11:22 AM   #7
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about sugarcrm?

http://www.sugarcrm.com/crm/
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Old 03-18-2009, 11:24 AM   #8
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I have built numerous CRM solutions. Hit me up and let me know your requirements.
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Old 03-18-2009, 11:26 AM   #9
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I've used Sugar. If you're looking at the free community version, watch out for some weird bugs if you try to link up Exchange/Kerio for email and when working with leads.

otherwise, I had no problems with it.
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Old 03-18-2009, 12:23 PM   #10
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Huh...you right Candy...they never used to offer that. This is a great deal for small biz..might make the switch myself. TY!
I actually didn't know about that myself. But was clicking around trying to find the pricing. I think we pay under $500 per year for a 5 user account. Well worth it.

I'm just got a freebie account for some side projects to give it a test.
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Old 03-18-2009, 12:27 PM   #11
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We used Sugar CRM and it was very decent. No real complaint to be honest
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Old 03-18-2009, 12:34 PM   #12
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I just signed up for a 7 day free trial at Salesforce. For 1 user, a 1 year price is $99 till the end of the month...it will then go up to the regular price of $199. For $99 it would be tough to beat Salesforce.
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Old 03-18-2009, 12:34 PM   #13
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Sugar CRM is a GREAT product for small biz.
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Old 03-18-2009, 03:13 PM   #14
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thanks JC and everyone. very helpful suggestions.
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Old 03-19-2009, 02:44 AM   #15
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I didn't know they had a free version. Interesting stuff.
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Old 03-19-2009, 04:26 AM   #16
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salesforce sucks dick and their API is weak.

hire a developer and get yourself a nice custom solution.
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